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# /r/Peloton Pre-TDF Survey 2020

Gentlemen, Ladies and those otherwise addressed - we know you've been waiting for a good thing, and the survey results are finally ready!
The answers were collected from you all during August 2020 with 1428 unique replies. That's a participation of 0.5% of all subscribers! That's really not too bad, when you keep in mind how popular these kind of surveys are. But we here at /peloton want to show you that this is all about presenting the information in the subreddit to cater better to our audience!
Updated after a few hours to include some more historical data the final edit that for some reason wasn't copied properly
Year 2013 2014 2015 2016 2018 Mar 2018 Aug 2019 2020
Results 2013-06-12 2014-06-25 2015-08-07 2016-11-17 2018-03-06 2018-08-20 2019-07-22 2020-10-12
Replies 351 598 1395 892 630 928 986 1428
Without further ado, let's get cracking on the response

You and Cycling

1. Where do you live?

Country 2015 2016 2018 Mar 2018 Aug 2019 2020
USA 32% 28.3% 22.84% 25.32% 20.23% 24.59%
UK 18.6% 17.6% 14.70% 20.13% 15.48% 14.80%
Netherlands 6.4% 9.4% 11.50% 11.58% 10.01% 11.01%
Germany 3.73% 3.4% 4.95% 6.39% 7.84% 6.65%
Denmark 3.9% 3.6% 4.31% 3.79% 7.64% 5.79%
Belgium 3.8% 2.7% 8.15% 3.57% 5.78% 5.36%
France 2.01% 1.08% 2.88% 2.27% 5.26% 3.50%
Canada 4.9% 7% 6.39% 4.22% 4.95% 4.50%
Australia 5.2% 4.7% 3.83% 4.00% 4.33% 3.93%
Slovenia 0.73% 0.32% 1.30% 1.14% 2.14%
Norway 2.58% 1.8% 1.60% 1.95% 2.58% 1.86%
Sweden 1.08% 1.09% 1.44% 1.41% 1.75% 1.43%
Ireland 1.00% 1.09% 1.44% 1.19% 0.72% 1.36%
Portugal 1.65% 1.8% 2.40% 1.52% 1.34% 1.14%
Italy 1.45% 1.44% 0.65% 1.03% 1.07%
Largely the same picture as ever, with the US leading the way, the UK in second and then a sliding scale of Europeans countries. Slovenia continues to pick its way up the pile for obvious reasons!
World Map to demonstrate

2. What's your age?

u17 17-19 20-25 26-30 31-35 36-40 41-50 51+ Total
2015 2.22% 12.04% 41.51% 24.66% 10.68% 4.87% 2.94% 1.08% 1395
2016 1.5% 8.9% 40.8% 24% 12% 5.4% 5.2% 2% 887
2018 Mar 1% 7.1% 33.5% 27.4% 16.2% 7% 5.7% 2.1% 617
2018 Aug 1.7% 9% 33.9% 26.4% 15.5% 7% 5% 1.5% 905
2019 1.5% 6.6% 33.2% 27.5% 16.4% 7.1% 5.8% 2% 972
2020 1.3% 6.8% 31.7% 28% 16.6% 7.2% 5% 2.5% 1420
Pretty much the same as last year, with the usual reddit demographics of majority 20 somethings dominating.

3. What's your gender?

'13 '14 '15 '16 '18 (1) '18 (2) '19 '20
Male 97.2% 97% 94.9% 93.4% 93.3% 93.6% 95.1% 94.9%
Female 2.8% 2.7% 4.8% 5.3% 5.3% 5.4% 3.7% 4.8%
Other - 0.33% 0.29% 0.78% 0.76% - -
Non-Binary - - - - 0.64% 0.99% 1.2% 0.4%
More normality here for reddit.

4. How much of the men's season do you watch/follow?

Type March '18 (%) August '18 (%) 2019 (%) 2020 (%)
Grand Tours 84.7 92.0 90.2 87.3
Monuments 79.1 74.9 79 75.9
WT Stage races 67.4 62.4 70.5 71.7
WT One day races 73.3 59.8 62.3 60.7
Non WT Stage races 32.6 16.7 17.4 25
Non WT One day races 34.8 13.7 17.4 20.7
Literally everything I can consume 35.9 18.1 21.1 27.1
Whilst GT following may be down (somehow), all the lower level stuff is up, which makes sense considering how desperate we have been for any racing during the season shutdown.

5. Do you maintain an interest in women's professional road racing?

Do you maintain an interest in women's professional road racing? '19 '20
Yes 49.8 49.2
No 50.2 50.8
Still very much a half/half interest in women's cycling on the subreddit.

6. How much of the women's season do you follow?

The following is true for the half of you that follows womens cycling.
How Much %
Just the biggest televised events 63.15%
Most of the live televised/delayed coverage stuff 29.08%
All televised racing 5.09%
Down to .Pro & beyond 2.69%

7. How long have you been watching cycling?

How Long %
Under a year 2,95%
1-3 years 19,50%
4-6 years 19,85%
7-9 years 14,10%
10-12 years 13,81%
13-15 years 7,15%
15-20 years 10,73%
20-25 years 6,17%
25 years + 5,75%
Simplified the years a little this time, but whilst we have a fair number of newbies, most people have picked the sport up since around 2013/14.

Sporting Favourites

8. Do you have like/dislike feelings about WT teams?

Once more, 14.4% of people really don't have feelings on the subject.
Of those that do:
AG2R Astana Bahrain Bora CCC Cofidis Quick-Step EF FDJ
Like 352 213 127 770 156 116 847 724 423
Meh 775 620 773 415 889 896 310 448 700
Dislike 52 356 263 31 112 141 71 37 53
Karma 300 -143 -70 739 44 -25 776 677 370
Israel Lotto Michelton Movistar NTT Ineos Jumbo Sunweb Trek UAE
Like 135 364 517 231 101 304 925 279 383 118
Meh 740 764 626 646 931 414 282 805 765 734
Dislike 302 40 52 326 121 562 53 97 42 331
Karma -167 324 465 -95 -20 -258 872 182 341 -213
So, the most popular team this year is Jumbo-Visma, followed by Quick-Step & Bora-hansgrohe. Least popular are Ineos & UAE.
As per usual, no one cares about NTT & CCC, with nearly 81% of users rating NTT as meh. Pretty damning stuff.
Lastly, we have the usual historical comparison of how teams have fared over time, normalised to respondents to that question on the survey.
Things to note then, firstly that the Astana redemption arc is over, seeing them back in the negative, maybe Fulgsangs spring issues helped aid that? The petrodollar teams of UAE & Bahrain are stubbornly negative too, with Israel keeping up the Katusha negative streak. Meanwhile, at the top end, EF & Jumbo go from strength to strength, whilst some others like Sunweb are sliding over time - their transfer policies no doubt helping that.

10. Do you ride a bike regularly?

Answer 2018Mar 2018Aug 2019 2020
For fun 61.5% 63.4% 59.9% 62.9%
For fitness 59.3% 59.6% 54.8% 59.8%
For commuting 46% 46% 45.6% 40%
For racing 20.6% 20.6% 15.9% 17.7%
No, I don't 14.2% 12.9% 14.8% 13.6%
Still a fairly small group of racers out of all of us

11. Out of the sports you practice, is cycling your favourite?

Yes No
58,29% 41,71%
A new addition to the survey prompted by a good point last time, just over half of us rate cycling as the favourite sport we actually do.

12. What other sports do you follow?

Sport #
Association Football / Soccer 50.78%
Formula 1 35.81%
American Football 26.27%
Basketball 22.46%
Track & Field 17.58%
Esports (yes, this includes DotA) 17.30%
Rugby 14.27%
Skiing 14.12%
Ice Hockey 13.63%
Baseball 12.15%
Motorsports (Not including F1) 10.59%
Cricket 10.52%
Tennis 9.53%
Chess 8.97%
Triathlon 8.69%
Biathlon 8.12%
Snooker 7.06%
Golf 6.92%
Swimming 6.85%
Ski Jumping 6.78%
Climbing 5.72%
Martial Arts 5.65%
Handball 5.44%
Darts 5.01%
Speed Skating 5.01%
Football always tops the charts, and Formula 1 continues to rank extremely highly among our userbase. Those who have a little following below 5% include Sailing, Fencing, Surfing, Boxing & Ultra-Running.
Other cycling disciplines
Sport #
Cyclocross 22.10%
Track Cycling 14.34%
MTB 8.97%
BMX 1.20%

13. Out of the sports you follow, is cycling your favourite sport?

Yes No
61.79% 38,21%
Good. Makes sense if you hang out here.

Subreddit stats

14. How often do you participate in a /Peloton Race Thread whilst watching a race?

2015 2016 2018Mar 2018Aug 2019 2020
I always participate in Race Threads during races 2.8% 2% 2.2% 4% 2.5% 3%
I follow Race Threads during races 41.7% 36.7% 38.1% 42.1% 42.5% 38.9%
I often participate in Race Threads during races 16.8% 19% 16.5% 18.9% 15.2% 13%
I rarely/never participate in Race Threads during races 38.7% 41.3% 43.1% 35% 39.8% 45.1%
Slightly less invested than before, reverting back to an older trade.

15. How do you watch Races?

Method 2018Mar 2018Aug 2019 2020
Pirate Streams 62% 46.5% 50.2% 47.9%
Free Local TV 55.7% 64.5% 59.6% 53.9%
Desperately scrabbling for Youtube highlights 37.9% 30.2% 28.2% 24.9%
Paid Streaming services 32.3% 35.4% 38.3% 46.3%
Year on year, paid streaming services go up - the increasing availability of live content legally continues to improve, and so do the numbers on the survey.

16. Where else do you follow races live (in addition to watching them)?

Type 2018Mar 2018Aug 2019 2020
/Peloton race threads 86.2% 83.4% 80.2% 76.9%
Twitter 30.5% 34.7% 33.3% 38.3%
PCS Liveticker - - 30.2% 32%
Official tracker (if available) 24%
The Cyclingnews liveticker 26% 23.5% 21.5% 18.9%
Sporza (site/ticker) 1.89% 9.5% 10.8% 10.8%
NOS Liveblog - 6.8% 7% 9.2%
Steephill 0.52% 13.5% 10.2% 8.2%
/Peloton discord 6.5% 5.4% 7.5% 7.2%
Other cycling forums 15.1% 8.1% 7.6% 7%
feltet.dk - 2.2% 5.4% 5.2%
Facebook 3.8% 5.4% 4% 4.2%
BBC Ticker - 3.5% 2.1% 4.1%
DirectVelo - 1.3% 1.6% 1.8%
Non Cycling Forums - 1.3% 1.2% 1.2%
/cyc/ - 1.3% 1% 0.6%
/peloton IRC ~0 0.8% 0.4% 0.5%
The PCS liveticker continues to have a strong following, whilst the cyclingnews ticker slowly slides into less usage over time.

17. Do you use /Peloton mostly in classic reddit or redesign when on the desktop?

Type 2018 Aug 2019 2020
Classic 75.1% 67.2% 46.2%
Redesign 24.9% 32.8% 53.8%
Time to abandon ship. The end has come.

18. With what version of reddit do you browse the sub?

Version 2019 2020
Official App 17.9 31.1
Desktop Classic 37.8 25.8
3rd Party App 18.3 17.2
Mobile Web 12.4 14.7
Desktop Redesign 13.7 11.2
Phone browsing is very much in vogue.

19. How did you find the sub?

How %
Through other forms of reddit, f.e. /bicycling 48.33%
Too long - can't remember 38.65%
Google search 9,11%
My friend told me 2,28%
I wanted to talk about my exercise bike 0.78%
Twitter 0.5%
Lantern Rouge Youtube 0.28%

Other bits and bobs

20. Did you think back in March we would see any more racing this year?

Yes No
52,81% 47,19%
Despite the threat, we have seen racing again

21. Will we manage to fulfill the rest of the UCI calendar without further Covid-19 issues postponing more races?

Yes No
25.3% 74.7%
Sorry to you 25%, Amstel, Roubaix & a bunch of other races have falled foul of COVID-19 related cancellations.

22. When did you become aware of Alexander Foliforov?

When %
Before the 2016 Giro 3,25%
22nd May, 2016 15,55%
On /pelotonmemes in 2020 21,13%
Who? 60,07%
If you didn't know of the man, watching him demolish the Giro field in 2016 on the stage 15 ITT should help to gain understanding

23. Who will win the 2020 Tour de France?

Rider %
Roglic 52,12%
Bernal 16,57%
Pinot 9,24%
Dumoulin 7,9%
N.Quintana 2,82%
Pogacar 1,41%
Richie Porte 0,35%
We can safely say that most of us were wrong about this one.
That's not a lot of confidence in Richie Porte either, the man who was to finish on the third spot of the podium. Alexander Foliforov (0,23%) had just a tiny number of votes less, and that man wasn't even in the race.

24. What for you was the defining cycling moment of the previous decade?

We had a lot of brilliant suggestions, but these were the clear five favourites when we tabulated the results.
Honorable mentions go to the Giro 2018, which had Tom Dumoulin winning, and of almost identical fascination to many of you - Tom Dumoulin going on someones porta-potty in the middle of the stage.
Little bit of recency bias perhaps, but that's better than ignoring that this was for the last decade and firmly insisting Tom Boonens 2005 WC win was the biggest thing. Special shoutout to almost all the Danes present in /peloton who voted for Mads Pedersens WC win last year. It's an understandable reaction.

25. Any suggestions for the Survey?

New Questions
We promise to feature one of these suggestions in the next survey
Suggestions
We will try to implement this. But it will also skew results.
About the Survey
The subscribers are torn on Women's cycling, nearly a 50/50 split there as the survey showed - The moderators at /peloton are firmly in the "more cycling is better" basket, and we will continue to get as good coverage of womens cycling as possible.
Are you trying to give the moderators PTSD? Because this is how you give the moderators PTSD.

26. Any suggestions for the sub?

ALSJFLKAJSLDKJAØLSJKD:M:CSAM)=#/()=#=/")¤=/)! - Your moderator seems to be out of function. Please stand by while we find you a new moderator
The Weekly threads are great for these types of questions, where several people can contribute and build up once it is understood which information is relevant.
Our experience is that "limited" will never be so, if we're going to moderate it fairly. Moderating is not a popularity contest, but believe it or not, we're actually trying to be as fair as possible. and for that, we need rules that are not subjective. Unless you have a stationary exercise bike.
All of these are good suggestions, but remember that all of you can also contribute - The mods are sometimes stretched thin, specially in the middle of hectic race schedules. It's easier if one of you has a way to contact a rider or a person of interest and can facilitate the initial communication.
We've worked on this! The Official Standard is now as follows: [Race Thread] 202x Race Name – Stage X (Class)
This sounds as a nice community project for the after-season, and hopefully many of you subscribers can contribute.
Come with suggestions on how to tidy it up!
We have chastised all the mods. They are now perfectly trained in gender-neutral pronouns. Be well, fellow being.
If we can implement this for hard liquor, you know we will.
The spoiler rule is one that is discussed frequently - in general - some users absolutely hate it, but a majority love it. Perhaps we'll include a question in the next survey to see how this divide is exactly.
We actually do - whenever there is a matter of life or death, we think public information is more important than a spoiler rule. But at the same time, we try to collect all the different posts into one main thread, so to keep things focused and letting very speculative posts meet with hard evidence from other sources.
This is a tough ask of the internet. While we can agree that voting should be done accordingly to what insights they bring, not subjective opinions, it is very hard to turn that type of thinking around. We can ask of you, our subscribers, that you please think twice about hitting that downvote button, and only do so because of you think a post is factually incorrect, not because it differs with your own subjective opinion.
That's the primary analysis of the survey! Feel free to contribute with how you experience things here!
submitted by PelotonMod to peloton [link] [comments]

Subreddit Demographic Survey 2020 : The Results

2020 Childfree Subreddit Survey

1. Introduction

Once a year, this subreddit hosts a survey in order to get to know the community a little bit and in order to answer questions that are frequently asked here. Earlier this summer, several thousand of you participated in the 2020 Subreddit Demographic Survey. Only those participants who meet our wiki definition of being childfree's results were recorded and analysed.
Of these people, multiple areas of your life were reviewed. They are separated as follows:

2. Methodology

Our sample is redditors who saw that we had a survey currently active and were willing to complete the survey. A stickied post was used to advertise the survey to members.

3. Results

The raw data may be found via this link.
7305 people participated in the survey from July 2020 to October 2020. People who did not meet our wiki definition of being childfree were excluded from the survey. The results of 5134 responders, or 70.29% of those surveyed, were collated and analysed below. Percentages are derived from the respondents per question.

General Demographics

Age group

Age group Participants Percentage
18 or younger 309 6.02%
19 to 24 1388 27.05%
25 to 29 1435 27.96%
30 to 34 1089 21.22%
35 to 39 502 9.78%
40 to 44 223 4.35%
45 to 49 81 1.58%
50 to 54 58 1.13%
55 to 59 25 0.49%
60 to 64 13 0.25%
65 to 69 7 0.14%
70 to 74 2 0.04%
82.25% of the sub is under the age of 35.

Gender and Gender Identity

Age group Participants # Percentage
Agender 62 1.21%
Female 3747 73.04%
Male 1148 22.38%
Non-binary 173 3.37%

Sexual Orientation

Sexual Orientation Participants # Percentage
Asexual 379 7.39%
Bisexual 1177 22.93%
Heterosexual 2833 55.20%
Homosexual 264 5.14%
It's fluid 152 2.96%
Other 85 1.66%
Pansexual 242 4.72%

Birth Location

Because the list contains over 120 countries, we'll show the top 20 countries:
Country of birth Participants # Percentage
United States 2775 57.47%
United Kingdom 367 7.60%
Canada 346 7.17%
Australia 173 3.58%
Germany 105 2.17%
Netherlands 67 1.39%
India 63 1.30%
Poland 57 1.18%
France 47 0.97%
New Zealand 42 0.87%
Mexico 40 0.83%
Brazil 40 0.83%
Sweden 38 0.79%
Finland 31 0.64%
South Africa 30 0.62%
Denmark 28 0.58%
China 27 0.56%
Ireland 27 0.56%
Phillipines 24 0.50%
Russia 23 0.48%
90.08% of the participants were born in these countries.
These participants would describe their current city, town or neighborhood as:
Region Participants # Percentage
Rural 705 13.76
Suburban 2661 51.95
Urban 1756 34.28

Ethnicity

Ethnicity Participants # Percentage
African Descent/Black 157 3.07%
American Indian or Alaskan Native 18 0.35%
Arabic/Middle Eastern/Near Eastern 34 0.66%
Bi/Multiracial 300 5.86%
Caucasian/White 3946 77.09%
East Asian 105 2.05%
Hispanic/Latinx 271 5.29%
Indian/South Asian 116 2.27%
Indigenous Australian/Torres Straight IslandeMaori 8 0.16%
Jewish (the ethnicity, not religion) 50 0.98%
Other 32 0.63%
Pacific IslandeMelanesian 4 0.08%
South-East Asian 78 1.52%

Education

Highest Current Level of Education

Highest Current Level of Education Participants # Percentage
Associate's degree 233 4.55%
Bachelor's degree 1846 36.05%
Did not complete elementary school 2 0.04%
Did not complete high school 135 2.64%
Doctorate degree 121 2.36%
Graduated high school / GED 559 10.92%
Master's degree 714 13.95%
Post Doctorate 19 0.37%
Professional degree 107 2.09%
Some college / university 1170 22.85%
Trade / Technical / Vocational training 214 4.18%
Degree (Major) Participants # Percentage
Architecture 23 0.45%
Arts and Humanities 794 15.54%
Business and Economics 422 8.26%
Computer Science 498 9.75%
Education 166 3.25%
Engineering Technology 329 6.44%
I don't have a degree or a major 1028 20.12%
Law 124 2.43%
Life Sciences 295 5.77%
Medicine and Allied Health 352 6.89%
Other 450 8.81%
Physical Sciences 199 3.89%
Social Sciences 430 8.41%

Career and Finances

The top 10 industries our participants are working in are:
Industry Participants # Percentage
Information Technology 317 6.68%
Health Care 311 6.56%
Education - Teaching 209 4.41%
Engineering 203 4.28%
Retail 182 3.84%
Government 172 3.63%
Admin & Clerical 154 3.25%
Restaurant - Food Service 148 3.12%
Customer Service 129 2.72%
Design 127 2.68%
Note that "other", "I'm a student", "currently unemployed" and "I'm out of the work force for health or other reasons" have been disregarded for this part of the evaluation.
Out of the 3729 participants active in the workforce, the majority (1824 or 48.91%) work between 40-50 hours per week with 997 or 26.74% working 30-40 hours weekly. 6.62% work 50 hours or more per week, and 17.73% less than 30 hours.
513 or 10.13% are engaged in managerial responsibilities (ranging from Jr. to Sr. Management).
On a scale of 1 (lowest) to 10 (highest), the overwhelming majority (3340 or 70%) indicated that career plays a very important role in their lives, attributing a score of 7 and higher.
1065 participants decided not to disclose their income brackets. The remaining 4,849 are distributed as follows:
Income Participants # Percentage
$0 to $14,999 851 21.37%
$15,000 to $29,999 644 16.17%
$30,000 to $59,999 1331 33.42%
$60,000 to $89,999 673 16.90%
$90,000 to $119,999 253 6.35%
$120,000 to $149,999 114 2.86%
$150,000 to $179,999 51 1.28%
$180,000 to $209,999 25 0.63%
$210,000 to $239,999 9 0.23%
$240,000 to $269,999 10 0.25%
$270,000 to $299,999 7 0.18%
$300,000 or more 15 0.38%
87.85% earn under $90,000 USD a year.
65.82% of our childfree participants do not have a concrete retirement plan (savings, living will).

Religion and Spirituality

Faith Originally Raised In

There were more than 50 options of faith, so we aimed to show the top 10 most chosen beliefs.
Faith Participants # Percentage
Catholicism 1573 30.76%
None (≠ Atheism. Literally, no notion of spirituality or religion in the upbringing) 958 18.73%
Protestantism 920 17.99%
Other 431 8.43%
Atheism 318 6.22%
Agnosticism 254 4.97%
Anglicanism 186 3.64%
Judaism 77 1.51%
Hinduism 75 1.47%
Islam 71 1.39%
This top 10 amounts to 95.01% of the total participants.

Current Faith

There were more than 50 options of faith, so we aimed to show the top 10 most chosen beliefs:
Faith Participants # Percentage
Atheism 1849 36.23%
None (≠ Atheism. Literally, no notion of spirituality or religion currently) 1344 26.33%
Agnosticism 789 15.46%
Other 204 4.00%
Protestantism 159 3.12%
Paganism 131 2.57%
Spiritualism 101 1.98%
Catholicism 96 1.88%
Satanism 92 1.80%
Wicca 66 1.29%
This top 10 amounts to 94.65% of the participants.

Level of Current Religious Practice

Level Participants # Percentage
Wholly seculanon religious 3733 73.73%
Identify with religion, but don't practice strictly 557 11.00%
Lapsed/not serious/in name only 393 7.76%
Observant at home only 199 3.93%
Observant at home. Church/Temple/Mosque/etc. attendance 125 2.47%
Strictly observant, Church/Temple/Mosque/etc. attendance, religious practice/prayeworship impacting daily life 56 1.11%

Effect of Faith over Childfreedom

Figure 1

Effect of Childfreedom over Faith

Figure 2

Romantic and Sexual Life

Current Dating Situation

Status Participants # Percentage
Divorced 46 0.90%
Engaged 207 4.04%
Long term relationship, living together 1031 20.10%
Long term relationship, not living with together 512 9.98%
Married 1230 23.98%
Other 71 1.38%
Separated 18 0.35%
Short term relationship 107 2.09%
Single and dating around, but not looking for anything serious 213 4.15%
Single and dating around, looking for something serious 365 7.12%
Single and not looking 1324 25.81%
Widowed 5 0.10%

Childfree Partner

Is your partner childfree? If your partner wants children and/or has children of their own and/or are unsure about their position, please consider them "not childfree" for this question.
Partner Participants # Percentage
I don't have a partner 1922 37.56%
I have more than one partner and none are childfree 3 0.06%
I have more than one partner and some are childfree 35 0.68%
I have more than one partner and they are all childfree 50 0.98
No 474 9.26%
Yes 2633 51.46%

Dating a Single Parent

Would the childfree participants be willing to date a single parent?
Answer Participants # Percentage
No, I'm not interested in single parents and their ties to parenting life 4610 90.13%
Yes, but only if it's a short term arrangement of some sort 162 3.17%
Yes, whether for long term or short term, but with some conditions (must not have child custody, no kid talk, etc.), as long as I like them and long as we're compatible 199 3.89%
Yes, whether for long term or short term, with no conditions, as long as I like them and as long as we are compatible 144 2.82%

Childhood and Family Life

On a scale from 1 (very unhappy) to 10 (very happy), how would you rate your childhood?
Figure 3
Of the 5125 childfree people who responded to the question, 67.06% have a pet or are heavily involved in the care of someone else's pet.

Sterilisation

Sterilisation Status

Sterilisation Status Participants # Percentage
No, I am not sterilised and, for medical, practical or other reasons, I do not need to be 869 16.96%
No. However, I've been approved for the procedure and I'm waiting for the date to arrive 86 1.68%
No. I am not sterilised and don't want to be 634 12.37%
No. I want to be sterilised but I have started looking for a doctorequested the procedure 594 11.59%
No. I want to be sterilised but I haven't started looking for a doctorequested the procedure yet 2317 45.21%
Yes. I am sterilised 625 12.20%

Age when starting doctor shopping or addressing issue with doctor. Percentages exclude those who do not want to be sterilised and who have not discussed sterilisation with their doctor.

Age group Participants # Percentage
18 or younger 207 12.62%
19 to 24 588 35.85%
25 to 29 510 31.10%
30 to 34 242 14.76%
35 to 39 77 4.70%
40 to 44 9 0.55%
45 to 49 5 0.30%
50 to 54 1 0.06%
55 or older 1 0.06%

Age at the time of sterilisation. Percentages exclude those who have not and do not want to be sterilised.

Age group Participants # Percentage
18 or younger 5 0.79%
19 to 24 123 19.34%
25 to 29 241 37.89%
30 to 34 168 26.42%
35 to 39 74 11.64%
40 to 44 19 2.99%
45 to 49 1 0.16%
50 to 54 2 0.31%
55 or older 3 0.47%

Elapsed time between requesting procedure and undergoing procedure. Percentages exclude those who have not and do not want to be sterilised.

Time Participants # Percentage
Less than 3 months 330 50.46%
Between 3 and 6 months 111 16.97%
Between 6 and 9 months 33 5.05%
Between 9 and 12 months 20 3.06%
Between 12 and 18 months 22 3.36%
Between 18 and 24 months 15 2.29%
Between 24 and 30 months 6 0.92%
Between 30 and 36 months 2 0.31%
Between 3 and 5 years 40 6.12%
Between 5 and 7 years 25 3.82%
More than 7 years 50 7.65%

How many doctors refused at first, before finding one who would accept?

Doctor # Participants # Percentage
None. The first doctor I asked said yes 604 71.73%
One. The second doctor I asked said yes 93 11.05%
Two. The third doctor I asked said yes 54 6.41%
Three. The fourth doctor I asked said yes 29 3.44%
Four. The fifth doctor I asked said yes 12 1.43%
Five. The sixth doctor I asked said yes 8 0.95%
Six. The seventh doctor I asked said yes 10 1.19%
Seven. The eighth doctor I asked said yes 4 0.48%
Eight. The ninth doctor I asked said yes 2 0.24%
I asked more than 10 doctors before finding one who said yes 26 3.09%

Childfreedom

Primary Reason to Not Have Children

Reason Participants # Percentage
Aversion towards children ("I don't like children") 1455 28.36%
Childhood trauma 135 2.63%
Current state of the world 110 2.14%
Environmental (including overpopulation) 158 3.08%
Eugenics ("I have 'bad genes'") 57 1.11%
Financial 175 3.41%
I already raised somebody else who isn't my child 83 1.62%
Lack of interest towards parenthood ("I don't want to raise children") 2293 44.69%
Maybe interested for parenthood, but not suited for parenthood 48 0.94%
Medical ("I have a condition that makes conceiving/bearing/birthing children difficult, dangerous or lethal") 65 1.27%
Other 68 1.33%
Philosophical / Moral (e.g. antinatalism) 193 3.76%
Tokophobia (aversion/fear of pregnancy and/or chidlbirth) 291 5.67%
95.50% of childfree people are pro-choice, however only 55.93% of childfree people support financial abortion.

Dislike Towards Children

Figure 4

Working With Children

Work Participants # Percentage
I'm a student and my future job/career will heavily makes me interact with children on a daily basis 67 1.30%
I'm retired, but I used to have a job that heavily makes me interact with children on a daily basis 6 0.12%
I'm unemployed, but I used to have a job that heavily makes me interact with children on a daily basis 112 2.19%
No, I do not have a job that makes me heavily interact with children on a daily basis 4493 87.81%
Other 148 2.89%
Yes, I do have a job that heavily makes me interact with children on a daily basis 291 5.69%

4. Discussion

Child Status

This section solely existed to sift the childfree from the fencesitters and the non childfree in order to get answers only from the childfree. Childfree, as it is defined in the subreddit, is "I do not have children nor want to have them in any capacity (biological, adopted, fostered, step- or other) at any point in the future." 70.29% of participants actually identify as childfree, slightly up from the 2019 survey, where 68.5% of participants identified as childfree. This is suprising in reflection of the overall reputation of the subreddit across reddit, where the subreddit is often described as an "echo chamber".

General Demographics

The demographics remain largely consistent with the 2019 survey. However, the 2019 survey collected demographic responses from all participants in the survey, removing those who did not identify as childfree when querying subreddit specific questions, while the 2020 survey only collected responses from people who identified as childfree. This must be considered when comparing results.
82.25% of the participants are under 35, compared with 85% of the subreddit in the 2019 survey. A slight downward trend is noted compared over the last two years suggesting the userbase may be getting older on average. 73.04% of the subreddit identify as female, compared with 71.54% in the 2019 survey. Again, when compared with the 2019 survey, this suggests a slight increase in the number of members who identify as female. This is in contrast to the overall membership of Reddit, estimated at 74% male according to Reddit's Wikipedia page [https://en.wikipedia.org/wiki/Reddit#Users_and_moderators]. The ratio of members who identify as heterosexual remained consistent, from 54.89% in the 2019 survey to 55.20% in the 2020 survey.
Ethnicity wise, 77% of members identified as primarily Caucasian, consistent with the 2019 results. While the ethnicities noted to be missing in the 2019 survey have been included in the 2020 survey, some users noted the difficulty of responding when fitting multiple ethnicities, and this will be addressed in the 2021 survey.

Education level

As it did in the 2019 survey, this section highlights the stereotype of childfree people as being well educated. 2.64% of participants did not complete high school, which is a slight decrease from the 2019 survey, where 4% of participants did not graduate high school. However, 6.02% of participants are under 18, compared with 8.22% in the 2019 survey. 55% of participants have a bachelors degree or higher, while an additional 23% have completed "some college or university".
At the 2020 survey, the highest percentage of responses under the: What is your degree/major? question fell under "I don't have a degree or a major" (20.12%). Arts and Humanities, and Computer Science have overtaken Health Sciences and Engineering as the two most popular majors. However, the list of majors was pared down to general fields of study rather than highly specific degree majors to account for the significant diversity in majors studied by the childfree community, which may account for the different results.

Career and Finances

The highest percentage of participants at 21.61% listed themselves as trained professionals.
One of the stereotypes of the childfree is of wealth. However this is not demonstrated in the survey results. 70.95% of participants earn under $60,000 USD per annum, while 87.85% earn under $90,000 per annum. 21.37% are earning under $15,000 per annum. 1065 participants, or 21.10% chose not to disclose this information. It is possible that this may have skewed the results if a significant proportion of these people were our high income earners, but impossible to explore.
A majority of our participants work between 30 and 50 hours per week (75.65%) which is slightly increased from the 2019 survey, where 71.2% of participants worked between 30 and 50 hours per week.

Location

The location responses are largely similar to the 2019 survey with a majority of participants living in a suburban and urban area. 86.24% of participants in the 2020 survey live in urban and suburban regions, with 86.7% of participants living in urban and suburban regions in the 2019 survey. There is likely a multifactorial reason for this, encompassing the younger, educated skew of participants and the easier access to universities and employment, and the fact that a majority of the population worldwide localises to urban centres. There may be an element of increased progressive social viewpoints and identities in urban regions, however this would need to be explored further from a sociological perspective to draw any definitive conclusions.
A majority of our participants (57.47%) were born in the USA. The United Kingdom (7.6%), Canada (7.17%), Australia (3.58%) and Germany (2.17%) encompass the next 4 most popular responses. This is largely consistent with the responses in the 2019 survey.

Religion and Spirituality

For the 2020 survey Christianity (the most popular result in 2019) was split into it's major denominations, Catholic, Protestant, Anglican, among others. This appears to be a linguistic/location difference that caused a lot of confusion among some participants. However, Catholicism at 30.76% remained the most popular choice for the religion participants were raised in. However, of our participant's current faith, Aetheism at 36.23% was the most popular choice. A majority of 78.02% listed their current religion as Aetheist, no religious or spiritual beliefs, or Agnostic.
A majority of participants (61%) rated religion as "not at all influential" to the childfree choice. This is consistent with the 2019 survey where 62.8% rated religion as "not at all influential". Despite the high percentage of participants who identify as aetheist or agnostic, this does not appear to be related to or have an impact on the childfree choice.

Romantic and Sexual Life

60.19% of our participants are in a relationship at the time of the survey. This is consistent with the 2019 survey, where 60.7% of our participants were in a relationship. A notable proportion of our participants are listed as single and not looking (25.81%) which is consistent with the 2019 survey. Considering the frequent posts seeking dating advice as a childfree person, it is surprising that such a high proportion of the participants are not actively seeking out a relationship. Unsurprisingly 90.13% of our participants would not consider dating someone with children. 84% of participants with partners of some kind have at least one childfree partner. This is consistent with the often irreconcilable element of one party desiring children and the other wishing to abstain from having children.

Childhood and Family Life

Overall, the participants skew towards a happier childhood.

Sterilisation

While just under half of our participants wish to be sterilised, 45.21%, only 12.2% have been successful in achieving sterilisation. This is likely due to overarching resistance from the medical profession however other factors such as the logistical elements of surgery and the cost may also contribute. There is a slight increase from the percentage of participants sterilised in the 2019 survey (11.7%). 29.33% of participants do not wish to be or need to be sterilised suggesting a partial element of satisfaction from temporary birth control methods or non-necessity of contraception due to their current lifestyle practices. Participants who indicated that they do not wish to be sterilised or haven't achieved sterilisation were excluded from the percentages where necessary in this section.
Of the participants who did achieve sterilisation, a majority began the search between 19 and 29, with the highest proportion being in the 19-24 age group (35.85%) This is a marked increase from the 2019 survey where 27.3% of people who started the search were between 19-24. This may be due to increased education about permanent contraception or possibly due to an increase in instability around world events.
The majority of participants who sought out and were successful at achieving sterilisation, were however in the 25-29 age group (37.9%). This is consistent with the 2019 survey results.
The time taken between seeking out sterilisation and achieving it continues to increase, with only 50.46% of participants achieving sterilisation in under 3 months. This is a decline from the number of participants who achieved sterilisation in 3 months in the 2019 survey (58.5%). A potential cause of this decrease is to Covid-19 shutdowns in the medical industry leading to an increase in procedure wait times. The proportion of participants who have had one or more doctors refuse to perform the procedure has stayed consistent between the two surveys.

Childfreedom

The main reasons for people choosing the childfree lifestyle are a lack of interest towards parenthood and an aversion towards children which is consistent with the 2019 survey. Of the people surveyed 67.06% are pet owners or involved in a pet's care, suggesting that this lack of interest towards parenthood does not necessarily mean a lack of interest in all forms of caretaking. The community skews towards a dislike of children overall which correlates well with the 87.81% of users choosing "no, I do not have, did not use to have and will not have a job that makes me heavily interact with children on a daily basis" in answer to, "do you have a job that heavily makes you interact with children on a daily basis?". This is an increase from the 2019 survey.
A vast majority of the subreddit identifes as pro-choice (95.5%), a slight increase from the 2019 results. This is likely due to a high level of concern about bodily autonomy and forced birth/parenthood. However only 55.93% support financial abortion, aka for the non-pregnant person in a relationship to sever all financial and parental ties with a child. This is a marked decrease from the 2019 results, where 70% of participants supported financial abortion.
Most of our users realised that did not want children young. 58.72% of participants knew they did not want children by the age of 18, with 95.37% of users realising this by age 30. This correlates well with the age distribution of participants. Despite this early realisation of our childfree stance, 80.59% of participants have been "bingoed" at some stage in their lives.

The Subreddit

Participants who identify as childfree were asked about their interaction with and preferences with regards to the subreddit at large. Participants who do not meet our definition of being childfree were excluded from these questions.
By and large our participants were lurkers (72.32%). Our participants were divided on their favourite flairs with 38.92% selecting "I have no favourite". The next most favourite flair was "Rant", at 16.35%. Our participants were similarly divided on their least favourite flair, with 63.40% selecting "I have no least favourite". In light of these results the flairs on offer will remain as they have been through 2019.
With regards to "lecturing" posts, this is defined as a post which seeks to re-educate the childfree on the practices, attitudes and values of the community, particularly with regards to attitudes towards parenting and children, whether at home or in the community. A commonly used descriptor is "tone policing". A small minority of the survey participants (3.36%) selected "yes" to allowing all lectures, however 33.54% responded "yes" to allowing polite, respectful lectures only. In addition, 45.10% of participants indicated that they were not sure if lectures should be allowed. Due to the ambiguity of responses, lectures will continue to be not allowed and removed.
Many of our participants (36.87%) support the use of terms such as breeder, mombie/moo, daddict/duh on the subreddit, with a further 32.63% supporting use of these terms in context of bad parents only. This is a slight drop from the 2019 survey. In response to this use of the above and similar terms to describe parents remains permitted on this subreddit. However, we encourage users to keep the use of these terms to bad parents only.
44.33% of users support the use of terms to describe children such as crotchfruit on the subreddit, a drop from 55.3% last year. A further 25.80% of users supporting the use of this and similar terms in context of bad children only, an increase from 17.42% last year. In response to this use of the above and similar terms to describe children remains permitted on this subreddit.
69.17% of participants answered yes to allowing parents to post, provided they stay respectful. In response to this, parent posts will continue to be allowed on the subreddit. As for regret posts, which were to be revisited in this year's survey, only 9.5% of participants regarded them as their least favourite post. As such they will continue to stay allowed.
64% of participants support under 18's who are childfree participating in the subreddit with a further 19.59% allowing under 18's to post dependent on context. Therefore we will continue to allow under 18's that stay within the overall Reddit age requirement.
There was divide among participants as to whether "newbie" questions should be removed. An even spread was noted among participants who selected remove and those who selected to leave them as is. We have therefore decided to leave them as is. 73.80% of users selected "yes, in their own post, with their own "Leisure" flair" to the question, "Should posts about pets, travel, jetskis, etc be allowed on the sub?" Therefore we will continue to allow these posts provided they are appropriately flaired.

5. Conclusion

Thank you to our participants who contributed to the survey. This has been an unusual and difficult year for many people. Stay safe, and stay childfree.

submitted by Mellenoire to childfree [link] [comments]

Passed OSCP - My Experience

Originally, I was leaning against doing an obligatory post-OSCP Reddit post because I didn’t want to come across as another “look at me - I passed OSCP!!” cringeworthy OSCP Oscar speech, but I decided to go ahead and do one because my experience was perhaps a little unique and answers the much-asked question “can I do OSCP without experience?”.
A quick background to add context…
I’m 31 years old and my employment history is a mixture of sales, graphics, and media-related job roles. I felt discontented for a long time earning (barely) living wage in job roles I had little passion for. Anyway, to cut a long story short, I decided to quit my latest sales job in November last year (2019) to pursue a career in cybersecurity/infosec. I didn’t know what ‘TCP’ or ‘UDP’ was, and I’d never heard of ‘Kali’ or how to run a VM, but I was convinced that this would be the career path for me.
Anyway, I went through Security+ and C|EH from November to March and, just as I was going to start applying for Security Analyst type job roles, our friendly neighbourhood Coronavirus came along and shut down the economy. Even though I had no intention of doing OSCP for another year or two, I thought it was a better option than twiddling my thumbs for a few months, so I decided to sign up for PWK labs and have a crack at it.
Fast-forwarding to yesterday, after a few brutal months and an incredible experience, I finally got the OSCP “you have successfully completed” email.
Apologies in advance for the essay but I just want to go through my journey for those of you that might be in a similar position to the one I was in - limited/zero IT experience and feeling intimidated by the dreaded OSCP mountain.
My journey…
In the weeks leading up to the wait to start my 60 days PWK material and labs, I went through The Cyber Mentor’s Practical Ethical Hacking Udemy course and then went on a Hack the Box rampage, so, by the time my lab time started, I felt like I was in a pretty decent position.
Unfortunately, because I was a naïve idiot, I tackled the labs straight away and went through the PWK PDF casually on the side. This was a big mistake and something I would definitely change in hindsight because it cost me 5 easy points on the exam (I thought I could smash through the PDF exercises during the last week of labs but this didn’t prove to be enough time).
In 60 days I ended up rooting around 40 machines - I didn’t bother going for the networks because it didn’t apply to the exam and, although valuable real-world experience, I didn’t want to get distracted and flood my brain with even more information when it wasn’t going to be relevant for my mission.
One big thing that I did get right was note-taking. I can’t express enough how valuable it is to take detailed notes and build your own cheat sheet library. After every machine I rooted, I did a walkthrough on OneNote and added any new tools/commands to my cheat sheet library. This not only saves precious time in the exam, but it helps you build your own knowledge instead of relying on other people’s cheat sheets without really understanding what you’re doing.
After my 60 days had finished, I spent 1 month on TJ Null’s OSCP Hack the Box list and IppSec’s video walkthroughs. I also can’t stress enough how valuable this learning methodology is. My only regret is that I rushed through it. I’d already booked my exam 30 days after lab time, so I ended up jumping through walkthroughs when I got stuck on boxes instead of exhausting all options. This was another naïve idiot mistake on my behalf and something I would do differently in hindsight. There’s a difference between “trying harder” and “trying harder, but in a smart way”. I was putting 10+ hours in every day but I wasn’t always being efficient with my time. I’d definitely recommend seeking hints and tips on boxes but only after you’ve exhausted all options first, something which I didn’t always do.
Anyway, my first exam attempt came around towards the end of July. Was I ready? No, but I had delusional confidence in myself that has paid off for me more often than not, so I was hoping it would pay off for me again.
My first exam was brutal. I sat in my chair for a total of 23 hours and 15 minutes, with only 3 short 5-minute breaks to get food to snack on. My VPN was shut down after 24 hours and I had a total of 65 points, which I’d been stuck on for the last 8 hours of my exam. I got the BO, root on one of the 20-point machines, root on the 10-point machine, and user on the other 20-point machine. I just couldn’t get root on that last machine.
I was pretty devastated because I’d put my heart and soul into Sec+, C|EH, and OSCP for 7 straight months and I wanted it bad. But my delusional confidence wasn’t enough.
After listening to depressing Taylor Swift songs for a few days (joke), I decided to book another exam in, 4 weeks after my first attempt.
This time around, I decided to go through Tib3rius’s Linux and Windows Privilege Escalation courses (they were great) and go back over some of the HTB machines. I honestly felt at this point that there wasn’t much more study material that I could go through.
2nd exam came up and it was an almost minute-for-minute repeat of the first exam. BO done, 20 point rooted, 10 point rooted, but could only get user on the other 20 point. 65 points again. This time I ended up listening to Taylor Swift + Lana Del Rey.
I was pretty adamant that I could do this and that I was very close, so I sent Off-Sec an email explaining my situation and they were kind enough to allow me another exam attempt without waiting 8 weeks - I booked another exam in 2 weeks after my second attempt.
This time, my preparation was entirely mental. In both my prior exams, I was sat on my chair for over 23 hours because I was flapping around aimlessly like a headless chicken, desperately firing off exploits that I knew wouldn’t work on the other 20-point machine. So, I went into the 3rd exam determined to go at a slow and steady pace, and not let the 24-hour timeframe pressure me into a wild goose chase.
Miraculously, it seemed to work. After 14 hours, I’d done the BO, rooted both 20-point machines, rooted the 10-point machine, and got user on the 25-point machine. 85-ish points in total.
The point of this story is to get across to people that you need to try simpler, not harder. I perhaps failed my first exam because I’d not gone through Tib3rius’s Priv Esc courses, but I failed on my 2nd 100% due to mentality. There was no skill-level difference between my 2nd exam and 3rd exam.
I’ll finish off with my recommended learning methodology and exam tips (for people with limited/zero IT experience):
. The Cyber Mentor Practical Ethical Hacking Udemy course (usually on offer at $14.99-ish)
. Tib3rius’s Linux and Windows Privilege Escalation course (usually on offer at $12.99 each)
. Try Hack Me OSCP Learning Path (I would recommend doing this before HTB - it is $10 for 30 days)
. PWK labs (I personally don’t feel more than 60 days are required - unless you work full-time)
. TJ Null’s OSCP Hack the Box list ($10 for retired HTB machines - very worth it)
. You should be ready for the exam
Exam tips:
. Become proficient with Nmap but use an enumeration tool like nmapAutomator for the exam
. You will need to understand what bash and Python scripts are doing (you don’t need to be able to write them from scratch)
. Don’t be tempted to use a fancy BO methodology for the exam, stick with PWK’s methodology - it works (some of the others don’t)
. Play around with various reverse shell payloads - sometimes a bash one-liner won’t work so you need to go with Python. Sometimes Bash, Python, and netcat won’t work, so you need to understand what alternatives you can use in that scenario
. Get into the habit of reading service manuals. In all 3 of my exams, I came up against machines that had services I’d never even heard of. Fortunately, I’d got into the habit reading service manuals, otherwise, I would have skipped over the services and got lost down a rabbit hole
. Get into the habit of exploiting conventional services in unconventional ways. Just because an SUID binary isn’t on Gtfobins, it doesn’t mean that you can’t exploit the SUID binary in an unconventional way. Again, get into the habit of reading manuals to understand what services do
. Become familiar with Burp Suite. Many exploits won’t work in the way you might expect them to, but they will work if you run them through Burp. Or, at the very least, you’ll be able to understand why they’re not working. This issue came up in my last exam and I would have been completely lost if it weren’t for Burp
. Take breaks if you get frustrated - this is said over and over again by people on this subreddit and it’s an absolute must. The 20 point machine that I couldn’t root after 8 hours on my 2nd exam was on my 3rd exam (thanks Off-Sec - I know you tried to fu*k me with that), but I was able to root it within 1 hour on my 3rd exam, simply because my mindset was different at the time.
. Trust your gut - by doing PWK and HTB machines, you should develop a gut feeling of when you are in a rabbit hole and when you’re on the right track. I ended up rooting over 100 machines before the exam (albeit with plenty of hints and tips) and it helped me develop a good gut feeling. I can’t explain why but there were times in my last exam where I knew I was in the right area even though I wasn’t able to enumerate the specific service version. This feeling simply came from experience. I’m sure many of you watch IppSec’s videos and wonder “how the hell does he know to do X or Y?”. I used to wonder this all the time but after going through dozens of machines, I finally got it. It comes down to experience. Try to do as many machines as you can before the exam to build that gut feeling, and trust it in the exam.
. Embrace failure - this is perhaps the most important thing that I can say. OSCP is a difficult journey and many people fail multiple times before passing. And you know what? That’s okay. It’s okay to fail. It’s how you react to failure that counts. I’m not particularly smart but I embrace failure and I know deep down that I will keep trying until I pass. I was prepared to take the OSCP exam 1000 times if I had to, I was never going to let the exam beat me. I suggest you approach it with the same mentality and not let silly pride prevent you from having a go at it.
One last thing! Join a solid Discord community. This journey has been amazing since day one and a big reason behind that is the amazing online community. I was very active in an HTB community and ended up talking to several people who were going through OSCP at the same time as me. This was honestly such a massive help to me because I didn’t know what the hell I was doing when I first started!
Sorry for the massive rant - I just see so many people on here treating OSCP like an unsurmountable mountain. It’s not. You can do it!
submitted by TheCrypt0nian to oscp [link] [comments]

nginx reverse proxy configuration settings?

Hey all,
After recently working through my nginx reverse proxy configuration, I noticed mine, while working as expected, could be structured much cleaner than it currently is.
So I'm curious about two things
  1. How others have structured their nginx.conf, sites-enabled/default, conf.d/jellyfin.conf. and any other config files they may have. It seems the best practice is to define each area within its own config file. For example, http headers configured in conf.d/http_headers.conf and included in nginx.conf
  2. What specific settings do others use for both security and performance for jellyfin - obviously the jellyfin docs have nginx settings listed, but curious what others do beyond these.
For context, I run a local static website along with proxying to jellyfin and I'm sure I could be doing things better than I currently am.
Here's my nginx.conf for example:
## ================================= ## to test configuration for errors ## run: gixy /etc/nginx.conf ## ================================= user www-data; worker_processes auto; pid /run/nginx.pid; include /etc/nginx/modules-enabled/*.conf; events { worker_connections 1024; multi_accept on; } http { charset utf-8; sendfile on; tcp_nopush on; tcp_nodelay on; server_tokens off; log_not_found off; types_hash_max_size 2048; # size Limits & Buffer Overflows client_body_buffer_size 128K; client_header_buffer_size 16k; client_max_body_size 32M; large_client_header_buffers 4 16k; # timeouts client_body_timeout 10; client_header_timeout 10; keepalive_timeout 5 5; send_timeout 10; server_names_hash_bucket_size 128; server_name_in_redirect off; # MIME include /etc/nginx/mime.types; default_type application/octet-stream; # logging access_log /valog/nginx/access.log; error_log /valog/nginx/error.log; # Diffie-Hellman parameter for DHE ciphersuites ssl_dhparam /etc/letsencrypt/ssl-dhparams.pem; # SSL Settings ssl_session_cache shared:le_nginx_SSL:10m; ssl_session_timeout 1d; ssl_session_tickets off; ssl_prefer_server_ciphers on; ssl_protocols TLSv1.2 TLSv1.3; ssl_ciphers ECDHE-ECDSA-AES128-GCM-SHA256:ECDHE-RSA-AES128-GCM-SHA256:ECDHE-ECDSA-AES256-GCM-SHA384:ECDHE-RSA-AES256-GCM-SHA384:ECDHE-ECDSA-CHACHA20-POLY1305:ECDHE-RSA-CHACHA20-POLY1305:DHE-RSA-AES128-GCM-SHA256:DHE-RSA-AES256-GCM-SHA384; # OCSP Stapling ssl_stapling on; ssl_stapling_verify on; resolver 8.8.8.8 8.8.4.4 valid=60s; resolver_timeout 5s; # virtual Host Configs include /etc/nginx/conf.d/*.conf; include /etc/nginx/sites-enabled/*; # gzip Settings gzip on; gzip_http_version 1.1; gzip_vary on; gzip_disable "MSIE [1-6]\.(?!.*SV1)"; gzip_proxied any; gzip_comp_level 1; gzip_min_length 10240; gzip_buffers 16 8k; # what gzip will compress gzip_types text/plain text/css text/xml application/json application/javascript application/rss+xml application/atom+xml image/svg+xml; } 
jellyfin.conf:
server { listen 80; listen [::]:80; server_name $webAddress; set $jellyfin 192.168.20.203; # only domain name requests allowed if ($host !~ ^($webAddress)$ ) { return 444; } # only get,head,post requests allowed if ($request_method !~ ^(GET|HEAD|POST)$ ) { return 444; } # Redirect to HTTPS if ($host = $webAddress) { return 302 https://$server_name$request_uri; } return 404; } server { listen 443 ssl http2; listen [::]:443 ssl http2; server_name $webProxyAddress; set $jellyfin 192.168.20.203; # if they come here using HTTP, bounce them to the correct scheme error_page 497 https://$server_name:$server_port$request_uri; # only domain name requests allowed if ($host !~ ^($webProxyAddress)$ ) { return 444; } # only get,head,post requests allowed if ($request_method !~ ^(GET|HEAD|POST)$ ) { return 444; } # block download agents if ($http_user_agent ~* LWP::Simple|BBBike|wget) { return 403; } # SSL certs ssl_certificate ...; ssl_certificate_key ...; ssl_trusted_certificate ...; # HTTP security headers -- JELLY DOC add_header X-Frame-Options "SAMEORIGIN"; add_header X-XSS-Protection "1; mode=block"; add_header X-Content-Type-Options "nosniff"; add_header Content-Security-Policy "default-src https: data: blob:; style-src 'self' 'unsafe-inline'; script-src 'self' 'unsafe-inline' https://www.gstatic.com/cv/js/sendev1/cast_sender.js; worker-src 'self' blob:; connect-src 'self'; object-src 'none'; frame-ancestors 'self'"; # HTTP security headers -- added for A+ rating add_header Strict-Transport-Security "max-age=63072000; includeSubdomains; preload"; add_header Referrer-Policy 'strict-origin'; add_header Expect-CT 'enforce, max-age=3600'; add_header Feature-Policy "autoplay 'none'; camera 'none'"; add_header Permissions-Policy 'autoplay=(); camera=()'; add_header X-Permitted-Cross-Domain-Policies none; # password security auth_basic "Restricted Content"; auth_basic_user_file /etc/nginx/.htpasswd; # proxy Jellyfin - copied fron jellyfin docs location / { proxy_pass http://$jellyfin:8096; proxy_set_header Host $host; proxy_set_header X-Real-IP $remote_addr; proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for; proxy_set_header X-Forwarded-Proto $scheme; proxy_set_header X-Forwarded-Protocol $scheme; proxy_set_header X-Forwarded-Host $http_host; # Disable buffering proxy gets very resource heavy proxy_buffering off; } # location block for Jellyfin /web - copied from jellyfin docs # purely for aesthetics location ~ ^/web/$ { proxy_pass http://$jellyfin:8096/web/index.html; proxy_set_header Host $host; proxy_set_header X-Real-IP $remote_addr; proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for; proxy_set_header X-Forwarded-Proto $scheme; proxy_set_header X-Forwarded-Protocol $scheme; proxy_set_header X-Forwarded-Host $http_host; } # websocket Jellyfin - copied from jellyfin docs location /socket { proxy_pass http://$jellyfin:8096; proxy_http_version 1.1; proxy_set_header Upgrade $http_upgrade; proxy_set_header Connection "upgrade"; proxy_set_header Host $host; proxy_set_header X-Real-IP $remote_addr; proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for; proxy_set_header X-Forwarded-Proto $scheme; proxy_set_header X-Forwarded-Protocol $scheme; proxy_set_header X-Forwarded-Host $http_host; } } 
default
# set access rate limit: only allow 4 requests per second limit_req_zone $binary_remote_addr zone=one:10m rate=4s; # caching map map $sent_http_content_type $expires { default off; text/html epoch; text/css 5m; application/javascript 5m; ~image/ 5m; } server { listen 80 default_server; listen [::]:80 default_server; server_name $webAddress; # only get,head,post request allowed if ($request_method !~ ^(GET|HEAD|POST)$ ) { return 444; } # only domain name requests allowed if ($host !~ ^($webAddress)$ ) { return 444; } # redirect to HTTPS if ($host = $webAddress) { return 301 https://$host$request_uri; } return 404; } server { listen [::]:443 ssl http2; listen 443 ssl http2; server_name $webAddress; root /vawww/html; index index.html; # if they come here using HTTP, bounce them to the correct scheme error_page 497 https://$server_name:$server_port$request_uri; # redirect errors to 404 page error_page 401 403 404 /404.html; # set 503 error page error_page 503 /503.html; # only domain name requests allowed if ($host !~ ^($webAddress)$ ) { return 444; } # only get,head,post requests allowed if ($request_method !~ ^(GET|HEAD|POST)$ ) { return 444; } # block download agents if ($http_user_agent ~* LWP::Simple|BBBike|wget) { return 403; } # block some robots if ($http_user_agent ~* msnbot|scrapbot) { return 403; } # caching map expiration expires $expires; # cache location ~* /.(jpg|jpeg|png|gif|ico|pdf|png|ico|woff2|woff)$ { expires 5m; } # prevent deep linking location /img/ { valid_referers blocked $webAddress; if ($invalid_referer) { return 403; } referer_hash_bucket_size 128; } # SSL certs ssl_certificate ...; ssl_certificate_key ...; ssl_trusted_certificate ...; # HTTP security headers -- A+ rating add_header X-Frame-Options "SAMEORIGIN"; add_header X-XSS-Protection "1; mode=block"; add_header X-Content-Type-Options "nosniff"; add_header Content-Security-Policy "base-uri 'self'; default-src 'none'; frame-ancestors 'none'; style-src 'self'; font-src 'self' https://fonts.gstatic.com; img-src 'self'; script-src 'self' http https; form-action 'self'; require-trusted-types-for 'script'"; add_header Strict-Transport-Security "max-age=63072000; includeSubdomains; preload"; add_header Referrer-Policy 'strict-origin'; add_header Expect-CT 'enforce, max-age=3600'; add_header Feature-Policy "autoplay 'none'; camera 'none'"; add_header X-Permitted-Cross-Domain-Policies none; add_header Permissions-Policy 'autoplay=(); camera=()'; location /nginx_status { stub_status on; access_log off; # restrict access to lan allow 192.168.1.0/24; deny all; # security auth_basic "Restricted Content"; auth_basic_user_file /etc/nginx/.htpasswd; } location / { try_files $uri $uri/ =404; # rate limit limit_req zone=one burst=10 nodelay; } } 

submitted by famesjranko to jellyfin [link] [comments]

The Shoulders of Orion- Ch. 1: First Contact

Space-time rippled as the Horns of Glory snapped into real space. The normally smooth transition from FTL subspace travel back to the laws of relativity was instead dangerously jarring, as the inertial dampeners struggled to hold the innards of the massive warship in their proper places. After straining mightily for the briefest of moments, they failed, throwing Admiral Halon Va and the rest of his bridge crew violently into their restraining harnesses. The ship shuddered under the immense stress, then settled, drifting silently through space on minimal power.
“Tactical, get me a status report for the fleet on screen now. I want updates the instant ships jump in.” The Admiral’s voice was still firm and authoritative; it was taking every last shred of resolve he had to keep it that way. “Lieutenant Roshin, put a detail together and work with medical. I’m sure that re-entry caused more than a few extra injuries. Get as many of the crew patched up and ready for emergency action as fast as you can. I want a full casualty report as soon as possible. And if you find Science Officer Lentith and he’s still alive, send him to the bridge immediately.”
Admiral Va settled back into his command chair, drawing creaking sounds from the over-stressed frame as it absorbed the weight of his massive form. The bridge was completely silent now, the command crew entirely focused on the tasks at hand. Or they were too afraid to say anything; Va couldn’t be sure. He was thankful for their silence, though. He didn’t have any answers for them about his failure.
Keying in a few commands on the command panel at his station, the damage report for his ship popped up, the bridge lights flickering from the extra power draw. The Horns of Glory floated before him in hologram form. Long and slender, the ship was over two kilometers from bow to stern. At least, it had been a few hours ago. The forward 20 percent of the holographic ship was flashing red, indicating heavy damage. This was inaccurate, however, as the forward 20 percent of the ship simply wasn’t there anymore. The graceful lines and carefully crafted angles of the ship's armor were an unrecognizable slagged mess, and deep gouges had been cut into the inner decks all over the ship. Whole sections were missing amidships, two of the main reactors were offline, all the primary weapon batteries had been completely destroyed, and most of the critical systems were barely functioning. It was a miracle that she had survived the jump. That morning, Horns of Glory had been the greatest feat of Arien’Ra engineering, and it was now a barely functioning hulk.
And it had all happened under my command, thought Va.
He had no time to wallow in his failures, however, as at that moment tactical finally reconnected to the fleet command systems. The hologram of Horns of Glory quickly scaled down, appearing as a small, flashing, red point of light floating in loose formation with several other points of light. Most of them were flashing red as well. A constant stream of data and various reports scrolled down the right side of the hologram, listing in no uncertain terms the doom that Va had subjected his command to.
If Va had thought that the bridge was quiet before, it was nothing compared to the complete stillness that now settled over them. No one so much as moved a muscle, as they all sat in stunned silence, reading the reports. Occasionally, the hologram would flash, and a new point of light would join the formation, adding more data to the pile spelling out their damnation. After 30 ticks, new points of light had stopped appearing. Admiral Halon Va had lost over 60 percent of his fleet, and not a single other dreadnaught had survived the slaughter. His defeat was total, and the Federation navy was crippled.




Science Officer Beredarin Lentith had been the first member of his family not to enroll in command school in eight generations. They had been some of the finest members of the fleet the Vorqual race had ever contributed to the Federation. His brothers and sisters had all enrolled, which meant that as far as he was concerned, his family had more than fulfilled their duty to the Federation. Military life wasn’t for him, anyway; he wanted to explore. The Federation had been around for over 3000 years, and there were still vast swathes of the galaxy that they knew nothing about. They were still encountering new species every few hundred or so years, and there was nothing he wouldn’t give to find the next one. That had been the dream that directed him away from the military and into academia. The odds of actually finding a new race were so small, though. There were still at least 200,000,000 unexplored systems in the galaxy. There just wasn’t time to visit them all...
He snapped out of his reverie as he stepped over the body, or rather, what was left of the body, of a Zelnassi marine. Most of it was just a green stain on the corridor wall at this point, though there had been enough of the chitinous armored torso to partially obstruct his path. The young lieutenant quickly continued on towards the bridge.
If he was being honest with himself, becoming an expert on the area of unexplored space directly between the Federation and it’s largest military rival wasn’t the smartest of ideas. Between his family reputation and his unique knowledge base, he was just asking to get pressed into service.
Which was exactly what had happened immediately upon the recent outbreak of hostilities.
And now here he was stepping over corpses, marveling at the fact that he had somehow survived this long. He still couldn’t believe the insanity of the Dominion forces. Boarding an enemy ship MID-COMBAT. It was like something out of a youngling’s tale from before space travel. It was pure madness, but there were the bodies to prove that it had happened. He gingerly stepped around the remains of yet another Zelnassi.
The signs of battle continued all the way to the bridge, where he found security forces still holding quickly fortified positions around the bridge entrance. There were more Zelnassi bodies at their feet. Berendarin shuddered. He had been closer to death than he thought.
He quickly pushed those thoughts out of his mind. He could only imagine why he was needed on the bridge so urgently.
The door slid open, and Lentith walked into a completely silent room. Admiral Va was slouched at his command station, his enormous arm propped up on the chair arm and supporting his massive, horned head. Lentith didn’t even know that Arien’Ra COULD slouch. Nevermind that the fastidious Admiral could or would ever do such a thing. Maybe things were somehow worse than he thought. No one seemed to notice him enter, so he announced himself to the Admiral.
Though he didn’t shout, his voice echoed in the deathly silent room, startling most of the bridge command. Two of the other Vorqual officers swore, and the tiny Jezren manning the com station let out a high pitched sound somewhere between a squeak and chirp. Berendarin would have found it quite funny if the situation wasn’t so dire.
Admiral Va immediately snapped back to being the hulk of muscle and horn that imposed his will on a room just by being in it. His booming voice only added to his authority.
“Science Officer Lentith. I’m glad to see you’re still alive. Are you seriously injured?”
Berendarin had almost forgotten that he had walked the entire way to the bridge holding a bandage to his head just above his left eye. The drop out of subspace hadn’t been kind to him. He pulled the bandage away, revealing a dark orange stain on the bandage and a crack in the bone plate above his eye.
“I’m fine, sir, just one of the outer plates, and the bleeding has already stopped.”
“Good. Commander Vortith is currently overseeing the emergency repairs. Take his seat. You are going to help me find a way back home.”
“Sir? I’m sorry I don’t understand. Why don’t we just go back the way we came?”
“That’s not possible. Most of our supply ships and tenders were destroyed when that third wave of Dominion ships hit our flank. Almost all of our pre-prepared fuel reserves are gone. On top of that, some of our ships are so damaged that they don’t have another long jump in them. And if we run into any enemy ships, the whole rest of the fleet is done for. We barely qualify as a fighting force in the state we’re in.”
“Is it really that bad?”
“It’s worse, but we don’t have time to get into the details. You’re the expert on this section of the galaxy. I need you to find the fleet a hiding hole. Somewhere away from the known jump routes through the Spur. Any system where we can use the few miners we have left to scavenge up some fuel, and get some critical repairs done while we’re at it. And from there either wait for reinforcements or get ourselves patched up enough to limp home. Wherever it is, it needs to be close. I’m not leaving any ships behind because they can’t make the jump.”
“Oh. Just that?” The lieutenant knew that Arien’Ra were strict herbivores, but with the look that the Admiral shot him, he couldn’t help but think about the fact that his head would easily fit into that giant, molar filled mouth.
“And away from any known pirate hideaways. Like I said, our fleet can’t take any more fighting. And find it quickly. It won’t be long before the Dominion fleet locates us.”
“I. Uh. Sure. I’ll see what I can find.”
Berendarin shrank into the commander’s chair next to the enormous Arien’Ra, desperately wishing he had been more professional. If he had acted like a proper soldier, it might soften the blow of telling the Admiral that what he wanted was next to impossible. If he had a few weeks, he might be able to find something. So much of the Spur was still un-surveyed. The odds of there being anything useful to the Admiral in the databases was absurdly low, and there was even less of a chance he’d be able to find it in time for the information to matter. He began pouring through his notes anyway. It was better than waiting around to die, which, if the situation was as dire as the Admiral made it sound, was the only other option.
He spent the next hour lost in his notes, finding nothing, while the bridge crew went about piecing the ship and the fleet back together. The young scientist had all but given up on the Admiral’s impossible request when a raucous cheer went up from everyone on the command deck.
“Sir,” The coms officer called out, “The Consul’s Pride just dropped out of subspace and is hailing us, sir.
The main communication screen lit up, and Berendarin Lentith looked to see the face of his oldest sister on screen, strapped into the captain’s chair of her dreadnaught. He let out a sigh of relief; Baraquen was his favorite sibling. Her uniform was drenched in a deep orange blood stain at the shoulder, and she was covered in what looked like flecks of green gore from a Xelnassi. The artificial gravity was clearly malfunctioning, as the captain’s restraining harness was the only thing keeping her from floating around her bridge. But the bone plates of her jaw were turned as always into her calm, self assured smile
“My apologies for the delay in joining you, Admiral Va. We had some… guests shut down our drive mid jump. We had to deal with them before we rejoined the fleet. I assume there is a plan to get us back to federation space?”
“It’s good to see you in one piece, Captain Lentith,” the Admiral responded. He was barely able to keep the relief from his voice. “And there is indeed a plan.”
Berendarin returned to his research as the two ranking officers in the fleet went over the details of their current predicament. He was glad his sister had survived, and not just because they were close. It would have been a terrible blow to the whole family to have lost not only their future matriarch, but the ship she commanded as well. A member of his family had been commanding that dreadnaught uninterrupted for the last 5 generations. Military service had never appealed to Berendarin, but his family history was certainly still important.
And then the solution to the current problem hit him like a driver round. He let out a gasp and tore into his notes with a fervor. Both Admiral Va and his sister’s projection turned to look at him, but he didn’t notice. After a few seconds of curious silence from the rest of the onlookers, Berendarin practically jumped out of his seat.
“Admiral, I think I’ve got something that will work.” The young Lieutenant punched a few commands into his datapad, and a set of stellar coordinates popped up on the navigation terminal. “It’s a main sequence star, about 500 light years from us, fairly close to the edge of the Spur. It’s not anywhere near any established jump routes. The Consul’s Pride made me think of it.” He nodded towards his sister’s face on the ship's screen. “Our great, great grandsire took the Consul’s Pride through the system on her shakedown run a little over 300 cycles ago. Chased a band of Qorthi slavers out of the system. The outer four planets are all gas giants. If we can’t find Helium 3 there, I don’t know where else we should look.”
On screen, Captain Lentith looked impressed, but Admiral Va clearly didn’t seem too sure. “We’re supposed to be going away from Dominion forces, not into them. What were the Qorthi doing there?”
“There are also four rocky inner worlds in the system, Sir, according to reports from the encounter. Apparently, the third planet is a Class 7 Deathworld, and the Qorthi were running some experiments on the primitive lifeforms there. They were caught completely by surprise by the Consul’s Pride, and it was the first time that she fired her weapons in anger. I can’t find any reports of Dominion ships in that section of the Spur since.” There was a long pause before Va responded.
“Good work, Lieutenant. I knew my trust in you wasn’t misplaced.” Admiral Va replied, before turning to the rest of the bridge and booming “Coms! Tactical! Get those coordinates to every ship in the fleet. I want every ship we have left formed up and ready to jump as soon as possible. Any captain who feels that his drives can’t make the jump is to focus all repair efforts on getting their drives functioning immediately. I will transfer repair crews from less damaged ships to more damaged ships if that means we jump even a tick earlier. Get to it everyone. I’m not losing any more of my fleet today.”




The four revolution long jump to Science Officer Lentith’s newfound sanctuary had done wonders for Halon Va’s mental state. The initial shock of his fleet's terrible defeat had worn off, and he had been able to focus on what came next. Repair crews were able to stabilize most of his ship's core systems, and he was no longer worried about the life support systems cutting out and killing the rest of his crew. There had also been time for him to visit with the wounded. To thank them for their sacrifices. He had expected it to be an act of contrition, maybe even a chance to start begging for forgiveness. But there had been no anger in his crew, and no blame hung on his horns. Most had just been relieved that he had survived, and had expressed as much. He would be forever grateful to them for that.
Most importantly, the four revolutions in hyperspace had given the admiral time to really think about what had gone wrong in the nebula. He had barely rested in the preceding four revolutions, spending every scrap of spare time in his office, pouring over records from the battle. That’s where he found himself now, tucked behind his massive ceramic and titanium alloy desk of Tellarim design. It had been custom made for him upon his promotion to this command, a gift from the high admirals and the council. It was the only luxury that Va allowed in his office. The rest of Va’s space he kept strictly utilitarian. There were no trophies adorning his walls, as was customary for other members of his species. The plain bulkheads of his office were instead lined entirely with screens, and each of them were now filled with footage and reports from the battle, running on loop.
Va soaked it all in. The more he watched, the more a singular conclusion crystallized in his mind. He had done everything right; he was sure of that now. 1000 years of doctrine and theory for fighting the Dominion had gone into his preparation for that battle, and he had followed it to the letter. And he had been winning. Then that attack on his flank by the Zelnassi had blown all of that out of the airlock. Something significant had changed in the way the Dominion fought...
Commander Vortith’s voice rang out over the com system. ”Admiral Va, we’ll be transitioning back to real space in moments.”
“Thank you. I’ll be there shortly. And get Science Officer Lentith to the bridge. I want him nearby just in case. He’s the only one who has any idea of where we are.” The Admiral pulled himself from his desk. He would have to leave the rest of his analysis for later. There was just enough time for him to reach the bridge and settle into his command chair before the Horns of Glory snapped back to real space. This time, the inertial dampeners held.
“Tactical, status report.”
“All ships accounted for, Admiral. Though the Consul’s Pride, several cruisers, and three of our escorts are all reporting massive failures in their Drive Cores. They won’t be jumping anywhere anytime soon.”
“Wonderful.” Va wasn’t sure if he meant that sarcastically or not. “Get scans up and running and deploy the pickets that aren’t crippled in a standard scouting formation. How close are we to the nearest gas giant?”
“We’re approximately half a light tick from the system’s innermost gas giant, sir.”
“Excellent. Deploy the rest of the fleet. Put us in a high orbit around the planet in a defensive formation, and get our miners working immediately. Once our orbit is stable, I want every hand, paw and hoof in the fleet working on repairs.”
“Yes sir.”
Admiral Va settled into his command chair for a long shift.
It would be a drawn out, boring process to refuel the ships. With his fleet limping along, and only two functioning miners, it would take far longer than it should. After all the chaos of the last few revolutions, boring would be a welcome change of pace. Va started to relax, sinking into his chair’s acceleration padding. His fleet and his crews were finally safe. The first priority would be to get one of the subspace beacons repaired and to get word back to the Federation that the fleet still existed. And hopefully call for aid. He was sure to be stripped of his rank as soon as contact was made, but hopefully he would avoid a Tribunal. That was an unpleasant prospect…
“Sir, we have unidentified ship signatures appearing from around the planet we’re approaching.”
Va had never heard panic in the voice of his young sensors officer before, but it was certainly there now. Va understood the sentiment, though. He found it difficult to keep the panic from his own voice as he started issuing orders
“Bring the fleet up to combat status immediately. How many ships are there?”
“I’m showing 35 individual signatures. All approaching us at combat speed and still accelerating. At current speeds, they will intercept us in just over 30 ticks, sir.”
“I want details as soon as you have them, Lieutenant. Size, make, estimated firepower. Who they are. And keep scanning the system. Find out where they came from.” The panic had partially subsided for Va. 35 unknowns was not too terrible a threat. He still had almost 240 warships under his command. Still, if there was a way to avoid combat, he had to try. His fleet couldn’t suffer any more losses. “Coms, any attempt by these unknown ships to contact us?”
“I”m not sure, sir,” the diminutive Jezren at the coms replied. “There’s nothing on standard communications channels. The ships are transmitting something, but I can’t figure out what it is.”
“Admiral,” the Lieutenant at the sensors station called out. “I think I might have an idea of where these ships came from. Preliminary scans show there is extensive urbanization on the third and fourth planets, as well as what appear to be habitation sized artificial satellites around the second and sixth planets. One of the moons of the gas giant we’re approaching shows signs of habitation as well. All of them are emitting significant signal pollution. This system clearly already belongs to someone, and they’re broadcasting everywhere.”
Halon Va, High Admiral of the Combined Federation Fleets, turned, slowly and with as much composure as he could muster, to face the young science officer seated to his left. Berendarin sat, mouth agape, staring transfixed at the sensor readouts in front of him. Va had never seen a Vorqual more confused in his life. “I want answers, Officer Lentith.”
“I… I don’t.. This doesn’t make any sense,” the young science officer stammered. “There shouldn’t be anything here.”
“Admiral,” The comms officer cut in, “The signal that we’re picking up from the unknown ships is definitely some kind of communication. I managed to put together audio from it.”
“Play it,” commanded Va. A series of short, guttural, and completely unintelligible sounds came over the speakers in reply. There was a short pause before the sounds repeated themselves again. “Coms, what was that?”
“No idea, sir, but it’s being transmitted on loop. If it is intended as a communication, our translators have no idea what to do with it.”
“Admiral.” The voice came from Va’s left, and was barely audible. Va turned yet again to look at the young science officer. His gaze was locked on the tactical readout, and there something in his eyes that Va couldn’t recognize. A mixture of pure terror and something else. Was it wonder? The young Vorqual’s voice was still barely above a whisper when he continued to address the admiral: “I think we should run the transmission through First Contact Protocols.”




Captain Benjamin Alvarez-León slammed against his restraining harness as the USCS Aurora started it’s decel burn. He had pushed the engines on the outdated cruiser to their limits, and the ship groaned in protest as it started counteracting his rather zealous acceleration orders. He hoped that his mad scramble with his small squadron of outdated ships had been an overreaction. The alternative was something he’d rather not think about.
All Ben had was the reserves; the rest of the fleet was on maneuvers at Sirius. The Admiralty had wanted to test the new, fully modernized fleet’s maneuvering abilities in the gravwell of a binary system. And, in their infinite wisdom, they decided they needed ALL of the new fleet assets, leaving nothing in Sol except for the handful of cruisers and escorts that couldn’t match the capabilities of the modern ships.
A handful of cruisers and escorts that were now hurtling towards more than 200 unknown contacts.
It was the unknown part of all of this that was unnerving Ben. There were no familiar energy signatures. No familiar scan data. No IFF. No signals coming off the contacts of any kind for that matter. Two of the contacts were too big to even be ships. If it wasn’t for the fact that they were moving towards Jupiter in formation, Ben wouldn’t even think they WERE ships.
“So what do you think, Alexi?” Ben asked, turning towards his second in command. “You and the rest of the bridge crew are always making inane bets. Have you whipped up an over-under for what we’re throwing ourselves at yet?”
“Haven’t had time,” came the quick reply from Ben’s right. The short, stocky man from Vladivostok was missing his trademark joviality. “Though, my money is on them being Ithacan, sir.”
Ben bristled at Alexi calling him sir. They’d been friends for twenty years, damnit, and had been practically joined at the hip since going through the Academy together. Outranking him still felt a little off. Now was hardly the time to worry about formalities, though.
“What makes you think they're from Ithaca?”
“It’s the only thing that makes sense. The locals have been getting increasingly radical, and Ithaca is the only sector where reports of piracy have been increasing.”
“Yeah, I could see a rebellion coming from Ithaca,” Ben added slowly, turning over that scenario in his head. “But there’s no way they could swing something of this magnitude. There aren’t even any shipyards in the sector. And even if there were, there’s no way they could keep the construction of over two hundred ships a secret.”
Alexi could only offer him a shrug in response.
It was at that moment that the coms station informed him there was a transmission incoming from the unidentified ships. Ben instructed the ensign to play it, and the bridge was suddenly filled with a stream of grotesque bleating noises and strange grunts, with the occasional recognizable syllable interspersed throughout the transmission. Ben thought he picked out ‘dentify’ from the mess, but he wasn’t sure. There was a long moment of silence on the bridge.
“What the hell was that?”
When no one had any answers for him, Ben tapped his command console and recorded a new message to broadcast.
“This is Captain Alvarez of the USCS Aurora. Unidentified ships, please clarify. Your transmission is badly garbled. We did not receive your identification. You are still trespassing in Commonwealth space and are on an unauthorized course towards Jupiter. Begin decelerating immediately and re-identify yourselves.”
He wouldn’t admit it to the crew, but Ben was profoundly unsettled. Something was deeply, deeply wrong about this whole situation. Not only was he vastly outnumbered by these things, but they were unwilling to communicate properly. He was almost believing this whole thing was some kind of bizarre prank.
“How much longer before we can get a decent visual on these things?
“Any moment now, sir.”
A new transmission arrived just then, and Ben had it played back immediately. This time, instead of almost bovine bleats and grunts, the sounds coming over the speakers were mostly intelligible. Or, they would have been, if any of the syllables were in the right order. It was almost like a toddler was rattling off all of his new favorite sounds, spitting them out in a random order and not knowing how they went together. There were still a few heavy grunts sprinkled in, just for good measure.
Before Ben could process this new joke of a transmission, the contacts finally started slowing. In a matter of moments, the strange wall of contacts was hanging lazily in Jupiter’s orbit, barely moving fast enough to keep their orbit from decaying. They were still in perfect formation.
“Huh. Well, I guess that’s something.”
With nothing to do but sit back and wait as his ship closed the distance, Ben tried to relax and began running over all of the possibilities in his mind of what the new contacts could be. He came up with nothing. Well, nothing feasible, anyway. He took a series of long, calming breaths, trying to clear his mind and focus. This was no time for his imagination to be running wild. But he couldn’t shake the feeling that logic was failing him. Something was off. Something…
“Captain, bringing visual of the unknown contacts up on screen now.”
Ben actually felt his jaw drop. Every contact on his display was clearly a ship. Most were long and spindly, wrapped in layers of some kind of highly reflective armor; a fleet of crystalline arrows hanging in the darkness. The two largest contacts, which Ben had just moments ago thought were too big to be ships, were large enough on the screen for him to clearly see details. In addition to their immense size and strange armor, both ships were dotted with what were clearly weapons platforms, though what kind, Ben couldn’t tell.
Noticeably, almost all of the ships on his screen were heavily damaged. Chunks were missing from some ships, and most had deep lines gouged into their hulls. Any form of decorative paint or markings had been burned away. Something had put these ships through absolute hell. But still, the damage could not take away entirely from the elegance of the ship’s designs. They were graceful and sleek, completely different from anything Ben had ever seen before.
It was all so different. So strange. So very, very… Alien.
Despite every effort he had made to avoid the word, it finally forced itself to form inside Ben’s mind, and forced him to acknowledge the reality that legitimate, extra-Solar life was hanging in the darkness in front of him. It forced him to acknowledge the screams he had been suppressing in the back of his mind. The screams of his imagination crying out in glorious triumph over reality. And with those screams came a deluge of accompanying thoughts and emotions.
He was a child again, staring up at the stars above Armstrong and wondering what else, and who else, was out there. He was a teen again, signing his name to the Academy enrollment paperwork, determined to get out there between the stars and see the galaxy himself. He was a young officer again, screaming and pleading with the Admiralty to at least consider a modern First Contact scenario. He was sitting in his command chair now, hurtling towards honest-to-god aliens, all of his dreams made manifest in an instant. He was overwhelmed. He was terrified.
And he had never imagined that he could feel such elation.
It was the young warrant officer at the coms that snapped Ben out of his reverie. “Sir, the contacts are hailing us on all standard channels, requesting a video feed.” She sounded very, very nervous.
Ben immediately stood up, straightening his uniform as best he could. “If they’re anything less than genocidal monsters, I’m going to offer them aid and repairs. As long as they’re peaceful, there’s no reason not to extend them the full hospitality of humanity.”
“Ben,” Alexi asked, clearly choosing his words carefully, “Are you sure that’s the… Wisest course of action? How will the Admiralty respond to Goddamned alien ships docking at Hephaestus?”
“Alexi, in the 250 years the Commonwealth has existed, the First Contact protocols haven’t been updated since the charter was signed. No one has cared. This has been nothing but a fantasy for most people. I am NOT letting this opportunity get away. Every child that has ever looked up at the stars and wondered finally got an answer, and I will not waste this moment. We’re making friends, the Admiralty and the government be damned.”
“You do realize you’re potentially deciding the fate of our entire species on a whim, right?”
“Is there someone else you’d prefer to have making this call?”
Alexi, apparently deciding that there was not, stood up and straightened his uniform, standing next to his friend as he ordered the connection of the video feed. The channel connected, and the human bridge crew found themselves looking at the bridge of a ship crewed by not one, but three alien races.
The largest alien in the center of the screen opened its mouth to speak. This time, instead of bleats and grunts, a choppy, mechanical voice that didn’t sync up to the alien at all proclaimed from the bridge speakers in broken, stuttering English: “I. Am Admiral. Halon. Va. Of the Federation of. Sentient Races. Greetings and. Welcome. To the. Galaxy.”
Ben couldn’t suppress his smile.
“On behalf of the United Solar Commonwealth, and all of Humanity, greetings, and welcome to Sol. Your ships look like they’ve had a bad time on your way here. If there’s any way we could aid with your repairs, we’d be happy to help.”




Slave 782 slammed his right appendage onto the control console hard enough to rupture his outer membrane and smear ichor over the panel. It had been four days since the battle in the nebula, and with the latest round of reports, he finally had to admit that the rest of the Federation fleet had escaped him.
It was a minor frustration, all things considered, but the escape prevented this from being a total victory. Still, he had proven his worth to his owners in this battle, and his experiments with the Zelnassi had paid dividends beyond his wildest imagination. He had earned a command today, and with every success in that command, his ability to bargain for his people's freedom only increased. For what he would be asking, it might take the total defeat of the Federation to earn that kind of leverage. Also frustrating, but not a task that he couldn’t handle. It would be a long war, he was sure, but like his owners, he was patient.
He would earn his freedom, even if it meant reducing the entire Federation to glass.


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submitted by STATICinMOTION to HFY [link] [comments]

r/pharmacy 2020 demographics survey results!

The pharmacy 2020 demographics survey results are here! There were 258 respondents this year. Please note that the numbers will not necessarily add up to 100%, since all questions were optional. Sorry in advance for the crappy Excel graphs.
Location
Most respondents hailed from the US (233; 90.3%), followed by Canada (10; 3.9%), United Kingdom (8; 3.1%), New Zealand (2; 0.8%), and 1 respondent each from Australia, Indonesia, Slovakia, Sweden, and Taiwan.
Of the 233 Americans, the top 3 states were California (20; 8.6%), Pennsylvania (18; 7.7%), and Texas (18; 7.7%).
The 10 Canadians were from Ontario (5; 50%), British Columbia (2; 20%), Alberta (1; 10%), Nova Scotia (1; 10%), and Quebec (1; 10%).
Demographics
Of the 258 respondents, 130 (50.4%) identified as female, 123 (47.7%) as male, and 3 (1.2%) as non-binary.
Age distribution is shown in the below table. A few statistics: minimum 19, maximum 68, mean 29.0, median 28, mode 26.
https://preview.redd.it/qxyxs2sj09c51.png?width=554&format=png&auto=webp&s=202bef88a53fa8596182435590ba9de8eb3646c9
In terms of race/ethnicity, the categories from most to least common were as follows: white (156; 60.5%), Asian (55; 21.3%), 2 or more races (11; 4.3%), black (9; 3.5%), Hispanic or Latino (8; 3.1%), Indian subcontinent (6; 2.3%), Arab (4; 1.6%), Native American or American Indian (2; 0.8%), and Armenian (1; 0.4%).
General employment questions
Of the 258 respondents, 169 (65.5%) were pharmacists, 55 (21.3%) were pharmacy students, 22 (8.5%) were non-pharmacist staff, and 8 (3.1%) were pre-pharmacy students. There were also 1 each of the following: corporate pharmacy compliance, pharmacy wholesaler, pharmacology student, and other healthcare professional.
Most respondents (169; 65.5%) were employed full time (defined as > 30 hours/week), while 19 (7.4%) were employed part time. 49 respondents (19.0%) were full time students (not necessarily in pharmacy), 13 (5.0%) were unemployed, 4 (1.6%) worked outside of the field of pharmacy, 2 (0.8%) were self-employed, 1 (0.4%) was retired, and 1 (0.4%) was consulting/contracting.
There was a nearly equal split between respondents working in suburban (99; 38.4%) vs. urban (97; 37.6%) locations, followed by 21 (8.1%) in rural locations and 15 (5.8%) working remotely (apologies - I should have made this question/response more clear, but based on a jump compared to last year's survey, I think people working from home temporarily due to COVID-19 may have chosen this option).
A pie chart of primary place of employment is shown below, with the top 7 responses shown in the legend: community/retail (136; 52.7%), hospital including outpatient (48; 18.6%), pharmaceutical industry including CROs (11; 4.3%), mail ordespecialty/home infusion (9; 3.5%), unemployed (8; 3.1%), long-term care/hospice (8; 3.1%), and ambulatory care (5; 1.9%). Please note that the unemployed category includes non-working full time students.
https://preview.redd.it/csyipt0hs9c51.png?width=297&format=png&auto=webp&s=3b91337feb634a61730ccfbdd09aa8a0fdda6d7a
A small proportion (42; 16.3%) of respondents reported having a second job. Of these, the most common fields of employment were: hospital including outpatient (10; 23.8%), community/retail (8; 19.0%), and self employment/side hustle (7; 16.7%).
Salary
For the following charts, I only included those working full time. Below is a histogram for full time pharmacist salary worldwide, as well as a table showing some stats for global, US, and ex-US salaries.
https://preview.redd.it/n16j31x1v9c51.png?width=447&format=png&auto=webp&s=624581f5b94c917c417ac39da92cf9eb4c77130c
Global (139 responses) US (130 responses) Ex-US (9 responses)
Minimum $11,000 $11,000 $43,050
Maximum $300,000 $300,000 $230,000
Mean $116,284 $118,909 $78,375
Median $120,000 $120,961 $63,000
Below is the histogram for full time non-pharmacist staff worldwide. There was only 1 ex-US respondent, so I didn't separate out the stats. Here they are: minimum $15,000; maximum $72,000; mean $37,767; median $37,000.
https://preview.redd.it/q2w4f7t5y9c51.png?width=384&format=png&auto=webp&s=300c4992413830cb45befa7ffa9e24e9d5c2370d
Community/retail pharmacy
The pie chart shown below shows the breakdown of pharmacy type for the 136 respondents working in community/retail pharmacy. I'm not exactly sure what Genoa means, so I left that one as is.
https://preview.redd.it/begscv9fz9c51.png?width=288&format=png&auto=webp&s=c22e8ba0797ef1829bb9f0b30db9351b059a3264
Roles within community/retail pharmacy are displayed below.
https://preview.redd.it/l6l3w94zz9c51.png?width=265&format=png&auto=webp&s=ff10c40fd56bc3334762c06a5e6dc4e61a1004d8
The pie chart below displays responses regarding the impact of COVID-19 on hours/salary.
https://preview.redd.it/ugvcv06fbac51.png?width=276&format=png&auto=webp&s=60e055f753ed52c69220fb00e8ef817672804ebd
Hospital pharmacy (including outpatient)
There were 48 respondents working in hospital pharmacy. Bed count at their institutions is shown in the graph below.
https://preview.redd.it/1mv5r0ne1ac51.png?width=382&format=png&auto=webp&s=f46fa5df7be0c5b7d24603a218043fe4cb92f1bd
Roles within hospital pharmacy are displayed below.
https://preview.redd.it/4a3xewk72ac51.png?width=280&format=png&auto=webp&s=9d9a2dbd99882673300ad51e43808d90eb35d8a4
Of the 38 hospital pharmacists, 13 (34.2%) had completed a residency, and 5 (13.2%) were currently completing a residency. The remainder (20; 52.6%) were not pursuing nor had ever completed a residency.
The top 3 clinical specialties were ambulatory care, emergency medicine, and oncology (3 respondents each). Note that it was possible to choose more than 1 specialty.
The pie chart below displays responses regarding the impact of COVID-19 on hours/salary.
https://preview.redd.it/b9pj5l3sbac51.png?width=278&format=png&auto=webp&s=b0478e7ea600140253b9dc53066210412967d4cd
Pharmaceutical industry (including CROs)
Eleven respondents (4.3%) reported working in the pharmaceutical industry. The breakdown by department is shown in the table below.
Department Number of Respondents
Drug Safety and Risk Management/Pharmacovigilance 2
Medical Communications/Education/Information 2
Regulatory Affairs 2
Clinical Pharmacology/Pharmacokinetics 1
Clinical Research & Development (including Clinical Operations) 1
Formulation 1
Marketing/Business Analytics 1
Medical Science Liaison 1
The breakdown by level was as follows: PharmD Fellow (3; 27.3%), Associate/Specialist (6; 54.5%), ManageSupervisor (1; 9.1%), Director (1; 9.1%). Five respondents had completed or were currently completing a fellowship. Four of these 5 provided their salaries during their fellowships, with an average of $50,000.
Pharmacy and pre-pharmacy students
There were 63 respondents (24.4%) who reported being pharmacy or pre-pharmacy students. Of these, the top 3 desired fields upon graduation were: hospital including residencies (16; 25.4%), undecided (13; 20.6%), and community/retail (11; 17.5%).
These 63 students attended (or planned to attend) 45 different schools worldwide. The 5 most common schools reported were as follows: University of Toronto (3; 4.8%), Feik School of Pharmacy (2; 3.2%), Ohio State University (2; 3.2%), Temple University (2; 3.2%), and University of Colorado (2; 3.2%).
The breakdown by year was as follows: undergraduate/pre-pharmacy (8; 12.7%), PY1 (4; 6.3%), PY2 (18; 28.6%), PY3 (16; 25.4%), and PY4 (13; 20.6%). Of the 13 PY4 students, 2 reported having a job lined up after graduation, both in community/retail.
Most students (45; 71.4%) were working in a pharmacy setting while in school. Stats for the number of hours worked weekly were as follows: minimum 3; maximum 34; mean 15.8; median 15. The most common duties interns were authorized to perform at their jobs were counseling patients (38; 84.4%), administering immunizations (24; 53.3%), and product verification (17; 37.8%). Note that interns could choose more than 1 option.
Of the 63 students, 36 (57.1%) reported that they would choose to attend pharmacy school again if they could go back in time, knowing what they know now. Sixteen students (25.4%) reported that they would decide on a different career path, and 5 (7.9%) were unsure.
Following pharmacy school, some students were considering pursuing the following degrees (top 3 listed): MPH (6; 9.5%), MD (4; 6.3%), and MBA (3; 4.8%).
Results from additional questions are shown in chart form below.
https://preview.redd.it/mls7e2139ac51.png?width=480&format=png&auto=webp&s=5db3ec80fd6e1934c787941278b7b755ad802a45
https://preview.redd.it/p9p44ifm9ac51.png?width=480&format=png&auto=webp&s=faf04b54ed228cc0cf110d06ed27bfd524ba894f
https://preview.redd.it/8p7qq205aac51.png?width=464&format=png&auto=webp&s=ae5d53c284cd86ff787498dad58c4d625ae2afb1
Pharmacists
There were 169 pharmacists, from 91 different pharmacy schools. The most common alma maters were Rutgers University Ernest Mario School of Pharmacy (RU RAH RAH!!) with 6 respondents (3.6%), University of Pittsburgh with 5 respondents (3.0%), and the following 5 schools with 4 respondents each: Northeastern University, Ohio Northern University, University of Colorado, University of Georgia, and University of Kansas.
Most pharmacists (152; 89.9%) were currently practicing pharmacy. Five (3.0%) had practiced in the past but were no longer practicing, and 10 (5.9%) had never practiced after graduating. Of those currently practicing pharmacy, the statistics on the number of years in practice were as follows: minimum 0.1; maximum 35; mean 4.8; and median 3.
Nearly half of pharmacists (75; 49.3%) said they would choose a different career path if they could go back in time, knowing what they know now, while 71 pharmacists (46.7%) said they would still choose to pursue pharmacy.
Local practice standards
About half of pharmacists (84; 55.3%) reported administering (or being allowed to administer) many types of immunizations, while 3 (2.0%) reported that pharmacists were not allowed in their location. A further 63 pharmacists (41.4%) did not administer immunizations simply because it was not part of their job description (eg, hospital inpatient).
Regarding therapeutic interchange for non-controlled prescriptions, 63 pharmacists (41.4%) reporting being authorized to update a prescription only after consulting the prescriber. An additional 43 pharmacists (28.3%) were allowed to update a prescription as long as the prescriber was notified afterwards (ie, without prior permission), and 8 pharmacists (5.3%) were allowed per institutional protocol or collaborative practice agreement. Twenty-four pharmacists (15.8%) reported that a new prescription would be required and that no updates by the pharmacist were allowed.
For controlled prescriptions, 24 pharmacists (15.8%) reported being allowed to change any/all elements of the prescription following consultation with the prescriber, and 4 pharmacists (2.6%) were allowed per institutional protocol or collaborative practice agreement. Sixty-six pharmacists (43.4%) were allowed to change certain (but not all) elements, while 40 (26.3%) could not change any part of a controlled prescription and required the prescriber to issue a new one.
Regarding pharmacist prescribing, most pharmacists (110; 72.4%) were not allowed to prescribe medications. Nineteen pharmacists (12.5%) could prescribe for certain health conditions, 3 (2.0%) could prescribe for any health condition, and 2 (1.3%) could prescribe per institutional protocol or collaborative practice agreement.
Results from additional questions are shown in chart form below.
https://preview.redd.it/9q4wjmmg3bc51.png?width=281&format=png&auto=webp&s=cf2ec43db13f3fcbe4cb398b1c39808389f54572
https://preview.redd.it/945u7beklac51.png?width=480&format=png&auto=webp&s=e74267ca8c2d56dd0c7fc42497df2f0d42f14a3a
https://preview.redd.it/yyd7su4tlac51.png?width=480&format=png&auto=webp&s=86e12e31c5de3b91a615add5dd28055f881beddc
https://preview.redd.it/tk2msh41mac51.png?width=480&format=png&auto=webp&s=c091747118370117d3ecf35a8e9bffd54ac02805
https://preview.redd.it/9njkd9vemac51.png?width=346&format=png&auto=webp&s=ffe54bfc9ae206295f7e81685a361357c14a625a
https://preview.redd.it/mywjx5nwmac51.png?width=444&format=png&auto=webp&s=1eb695e764c2bf7c1ffbfddd947fc297eed4f8ea
Pharmacy residents
Of the 169 pharmacists, 31 (18.3%) had completed or were currently completing a pharmacy residency. Of those, there were 6 current PGY-1 residents and 1 current PGY-2 resident.
Of the 24 pharmacists who had completed their PGY-1 residencies, most (18; 75%) did rotational programs without a specific focus. The remaining 6 pharmacists specialized in the following areas during their PGY-1: ambulatory care (2; 8.3%), community pharmacy (1; 4.2%), managed care (1; 4.2%), pediatrics (1; 4.2%), and pharmacotherapy (1; 4.2%). Stats on their PGY-1 salaries were as follows: minimum $33,000; maximum $60,000; mean $44,325; median $45,000. These PGY-1 residencies were done primarily in an urban setting (18; 75%), followed by suburban (3; 12.5%) and rural (2; 8.3%).
Of the 11 pharmacists who had completed their PGY-2 residencies, the specialties included: ambulatory care (3; 27.3%), psychiatry (2; 18.2%), and 1 each of administration, critical care, emergency medicine, infectious disease, oncology, and pharmacotherapy (9.1% each). Stats on their PGY-2 salaries were as follows: minimum $35,000; maximum $51,000; mean $45,625; median $46,500. These PGY-2 residencies were done almost equally in urban (6; 54.5%) and suburban (5; 45.5%) settings.
The 6 current PGY-1 residents had the following plans immediately following their PGY-1: inpatient staff pharmacist (2; 33.3%), PGY-2 residency (2; 33.3%), inpatient clinical specialty pharmacist (1; 16.7%), and non-practicing pharmacist (1; 16.7%).
Of those who had completed their residencies, their roles immediately afterward are listed in the table below.
Role Number of Respondents
Inpatient staff pharmacist 8
Inpatient clinical specialty pharmacist 6
Ambulatory care pharmacist 4
Unemployed 2
Outpatient pharmacist (eg, retail, mail order, long term care) 1
Stopped practicing but remained in the field of pharmacy (eg, industry) 1
Industry fellowship 1
Drug information pharmacist 1
Pharmacy organizations
This question was directed toward American respondents. There were 96 respondents who reported being currently active members of an association, the most common of which were ASHP (39; 40.6%), APhA (38; 39.6%), and a local/state pharmacy association (29; 30.2%).
There were 35 respondents who reported previously being members of an association, the most common of which were APhA (25; 71.4%), ASHP (15; 42.9%), and a local/state pharmacy association (13; 37.1%).
Final comments
Thanks again to everyone who took the survey, and especially those who provided feedback!
I totally acknowledge that the survey is very US-centric, and for that I apologize. I did take some feedback from some people in this subreddit, but if anyone ex-US wants to provide feedback for any future surveys, I'm happy to speak with you offline about it.
The same also goes for anyone in a "niche" field such as long-term care, ambulatory care, managed care, etc. I'm happy to add in new sections or questions for those fields - it's just that I have no idea what to ask, having no experience in those areas.
There are probably a few questions whose answers aren't reflected here mainly because this is long enough already, but if you have any questions (eg, what's the average salary for a hospital pharmacist in a suburban area?), please feel free to ask!
Thanks again!
submitted by fleakered to pharmacy [link] [comments]

How to prevent customer cancellations

Customer retention is a goal every business owner should be obsessed with. At the end of the day it's cheaper to retain an existing customer than it is to acquire a new one.
But how do you ensure that your customers keep using your service?
Are there any simple, yet effective ways to reduce or even prevent churn?
As it turns out there's one simple strategy you can use to keep your customers around even if they're about to leave your platform. Let's explore what it is and why it works.

Why you should obsess over customer retention

As already stated in the introduction it's important to focus on customer retention when building a sustainable business.
Acquiring customers can be an expensive endeavour. If you're not (yet) in a position where your product grows through Word-of-Mouth you're likely spending a good portion of your revenue on paid ads and marketing to drive traffic to your service. Only a few of your thousands of visitors will eventually try your product and convert to become a paying customer.
Optimizing this marketing and sales funnel is a tricky and costly activity. Think about it for a minute. Who finances your learnings and tweakings of such funnel? Correct, your existing customers.
That's why keeping your users happy and around is one of the most important business objectives.

Why customers are churning

If you think about it, there's really only one reason why your customers are leaving your platform:
Your product isn't a crucial part of their life anymore
While this sounds harsh I'd like you to think about all the services you're currently subscribing to. Now imagine that you can only keep one. What would you cancel? Probably everything except the one you can't live without.
Of course, the preferences are different from person to person and they change over time. And that's the exact reason why people cancel their subscription with your service: Their preferences have changed and they might want to take a pause from your service or need something else entirely.

"Churn Baby Churn"

Now that we know why your customers churn, it's time to get into their shoes and think about ways to keep them around.
One of the "industry" standards is to send out a survey once they're about to leave to gather feedback and convince them to stay. Some services offer coupon codes if for example the user has clicked on the "it's too expensive" option in the survey.
Other tactics are more on the "dark patterns" side of things. Hiding buttons, asking double negative questions or using other techniques to make it nearly impossible to leave. Needless to say that customers of businesses practicing such tactics aren't the ones who spread the word on how awesome the product is. Quite the opposite.
But let's take a step back for a minute and ask ourselves why this "should I stay or should I go" question has to be binary in the first place. Isn't there something "right in the middle"? Something where a user can stay but somehow go at the same time?

"Wait a minute... or a month..."

The solution to this dilemma is dead simple and obvious, yet rarely used: Make it possible to pause the subscription.
Yes, it's that simple. Just offer a way to pause a subscription and get back to it once your users current circumstances have changed.
Now you might think that it's a really bad idea to let users pause their subscription. They'll pause and never come back. So essentially it's a "passive churn" as they haven't left the platform yet but might never use it again. The stale user data is sitting in the database and your dashboards are still showing hockey-stick growth. Furthermore it's a huge implementation effort as pausing and resuming subscriptions isn't something considered business critical and hence wasn't implemented just yet.
Those are all valid concerns and some of them might turn out to be true even if you have a "pause- and resume your subscription" system in place. But let's take a seconds to look at the other side of the equation.

Why pausing is a good idea

They very first thing that comes to mind is the COVID-19 pandemic we're currently in. A lot of business scaled back and hence had to cancel subscriptions to their favorite SaaS tools to cut costs. A common "save the customer tactic" used here was to get in touch with the business owner and offer heavy discounted year long subscription plans. That way businesses could reassess if they should really quit and leave the huge discount on the table or just go with it and double down to benefit from the sweet, discounted multi-year subscription deal.
Letting business put their subscription on hold would be another strategy that could be used to help retain and eventually reactivate your users during this pandemic. Put yourself into your customers shoes again for a minute. Wouldn't you want to pay it back in the future if your supplier lent you a helping hand and wasn't "forcing" you out the door?
Even if your customers pause their account you still have their E-Mail address to reach out to them and keep them informed about your product. In fact you should use this opportunity to stay in touch, ask them how they're doing and providing something of value along the way. That way you keep the communication "warm" and your business stays on "their radar". There's a higher likelihood that they think about your service when times have changed and they're about to scale things up again.
Having a way to pause a subscription is an action that's usually taken with some level of consideration. If your customer wants to quit (s)he'll just cancel the subscription anyway. Offering a way to pause for the time-being is another option your users might just not have right now, so they're forced to make a very binary decision and therefore they just quit.
What you should also think about is that pausing a subscription doesn't necessarily mean that you'll lose revenue for sure. There are different and very creative ways in which you can implement the pause. My gym for example simply extends my membership for the amount of months I put my membership on hold. In the summer I make use of this feature since I do my workouts outside anyways. However those 3-4 months I "save" are simply "added" to my contract. I just have a little bit more control about how and where I spend my time with sports. You can get really creative here and invent other ways for this mechanism to work if you really want to ensure that you don't lose revenue.
A last, important point is that you can use this functionality as a competitive advantage and "marketing material". Be sure to add the fact that people can pause their subscription to your list of product benefits. Add it to the copy right next to your "Subscribe Now" button. Addressing objections and concerns right before the call-to-action is about to happen will drastically increase your conversion rates.

Things to keep in mind when going down that path

Now you might be excited and eager to implement this strategy in the near future but before you do so I'd like to call out a couple of things you should keep in mind when implementing it.
First of all: Keep it simple. There's no need to jump right into code and implement this functionality end-to-end. Do it manually in the beginning. Update the database records and the subscription plans for people who want to pause their subscription by hand. Maybe you find out that very few people want to make use of this feature. What you definitely want to put in place is your new copywriting. As discussed above you should ensure that your marketing website is updated and reflects the recent change you just introduced.
Next up you want to have an automated follow-up E-Mail sequence / Drip campaign setup for pausing customers. Keep in touch. Ask for problems they had with your software and help them succeed in whatever they're up to right now. You might want to jump on a quick call to gather some feedback as to why they paused and understand what needs to be in place for them to come back. If you do this, please ensure that you're genuinely interested in the communication. There's nothing worse for a user than composing a reply and shooting the E-Mail into the marketing void.
A very important, yet often overlooked step is to have a tool in place which deals with "passive churn". Such a system ensures that the credit cards on file are up to date and chargeable. There could be an overlap between your users pausing their subscription and their credit cards expiring. You don't want to make them look bad because of that. You could even think about a "concierge service" which onboards them in person once they'll come back. Combine this with a quick update on all the new features / updates they missed and are not yet familiar with.
Lastly you absolutely don't want to make it hard for your users to pause their subscription. As mentioned above, avoid dark patterns at all costs. And more importantly: Don't penalize them for pausing. Messages such as "We'll retain your data for the next 60 days" are inappropriate in the day and age of "Big Data" and access to Petabytes of storage for a nickel and dime.

Your challenge

I'd like to challenge you to think about adding the possibility to pause a subscription. Is it suitable for your business? Would it help you retain and reactive more customers (especially in the current situation we're in)?
If you're about to add it, keep in mind that it doesn't have to be complicated. Start with a simple E-Mail form your users can fill out to let you know for how long they want to pause. Just make sure that you follow the best practices outlined above and that you advertise that it's now possible for your customers to pause their subscriptions.

Conclusion

Customer retention is one of the most important metrics every business owner should focus on. It's the existing customers who finance the Customer Acquisition Costs that are necessary to bring new users into the door.
It's almost always cheaper to keep your existing customers happy than to lose them and acquire brand new ones.
Unfortunately a lot of SaaS services only offer a very binary option for their subscription plans. As a user you're either in or you're out. You stay or you leave. But what if a user wants to take a pause for a few months because of current changes in life circumstances?
Offering a way to pause a subscription is a simple, yet effective way to retain and eventually reactive your existing customers. Remember that a pause is temporary. If you follow-up with them on a continuous basis and help them succeed they'll eventually come back. Maybe even as a raving, more loyal fan of your brand.
I hope that you enjoyed this article and I'd love to invite you to subscribe to my Newsletter if you're interested in more, action-oriented posts like this.
Do you have any questions, feedback or comments? Feel free to reach out via E-Mail or connect with me on Twitter.
This post was originally published on philippmuens.com
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